11 episodes

Welcome to "A New Era of Dentistry," with Ashley Bond and brought to you by Wisdom, where we dive deep into the heart of dentistry, leaving no stone unturned. From the perplexing world of dental insurance to groundbreaking solutions in dental practice management, our podcast is a treasure trove of insights, stories, and tips designed to enlighten, entertain, and inspire. Join us as we explore the intricate dance of managing a dental practice, the challenges of dental insurance, and the innovative ways Wisdom is making dentistry better for everyone involved. In our episodes, we'll bring you engaging discussions, insightful case studies, office stories, and interviews with guest speakers from across the dental industry. Whether you're a dentist grappling with the nuances of insurance claims, an office administrator looking to streamline operations, or just someone interested in the future of dental care, there's something here for you.

A New Era of Dentistry Ashley Bond

    • Business
    • 5.0 • 1 Rating

Welcome to "A New Era of Dentistry," with Ashley Bond and brought to you by Wisdom, where we dive deep into the heart of dentistry, leaving no stone unturned. From the perplexing world of dental insurance to groundbreaking solutions in dental practice management, our podcast is a treasure trove of insights, stories, and tips designed to enlighten, entertain, and inspire. Join us as we explore the intricate dance of managing a dental practice, the challenges of dental insurance, and the innovative ways Wisdom is making dentistry better for everyone involved. In our episodes, we'll bring you engaging discussions, insightful case studies, office stories, and interviews with guest speakers from across the dental industry. Whether you're a dentist grappling with the nuances of insurance claims, an office administrator looking to streamline operations, or just someone interested in the future of dental care, there's something here for you.

    Dental Drama: Tumultuous team members

    Dental Drama: Tumultuous team members

    Ever dealt with a coworker whose antics belong in a sitcom? You’re not alone! In this week’s Dental Drama spotlight, we're diving into the bizarre and often hilarious world of tumultuous team members. Ashley kicks things off with her unforgettable story of "The Sunbather". Steph shares a jaw-dropping tale of a doctor who had a rather unorthodox use for a dental scaler—hint: it involves his rear end. We know you've got your own office horror stories, and we want to hear them! Send us your wildest, weirdest, and wackiest dental drama stories anonymously. Whether it's about personal hygiene woes or just plain strange behavior, your stories might just make it to our next episode! Submit your stories anonymously here: https://forms.gle/midGKSBy1TbH7uLa7

    • 16 min
    Hot Topic: Burnout in dentistry

    Hot Topic: Burnout in dentistry

    Explore the growing issue of burnout in the dental industry. Burnout affects everyone from office managers to dentists, driven by staff shortages, excessive duties, and emotional stress. We discuss key causes like poor communication and the struggle of wearing too many hats.. Listen to practical tips and improve your practice’s well-being, and most importantly - your own.

    • 24 min
    Guest Speaker: Inappropriate dental insurance billing pitfalls

    Guest Speaker: Inappropriate dental insurance billing pitfalls

    In this episode the hosts are joined by Dilaine Gloege, a certified expert in dental coding and a renowned dental speaker, author, and consultant from Tidewater Dental Consulting. The discussion focuses on the critical issue of inappropriate billing practices within dental offices. Dilaine explains the nuances and legal implications of misrepresenting who performed treatments, especially in cases involving locum tenens, uncredentialed new associates, or during transitions after a practice sale. She emphasizes the importance of accurate documentation and reporting to avoid inappropriate billing, detailing how failure to do so can lead to serious consequences such as investigations by state dental boards. The episode also touches on the challenges dental offices face when billing out-of-network and the crucial need for staff to effectively communicate these matters with patients.

    • 30 min
    Deep Dive: Clean claims submission

    Deep Dive: Clean claims submission

    Join us for a deep dive into the essentials of Clean Claims submission in dental insurance billing. We discuss why accurate patient and insurance demographics are critical and emphasize the importance of attaching the right documents. Learn how to avoid common pitfalls, and avoid claim rejections. Listen for practical tips on streamlining your claims process to ensure timely payments and smooth dental office operations. For more resources and detailed guidance, visit withwisdom.com.

    • 22 min
    Dental Drama: Embezzlement

    Dental Drama: Embezzlement

    This episode explores a case of embezzlement in a dental office in Indiana, where a mother and daughter allegedly stole over $50,000 by convincing patients to pay in cash, which they pocketed instead of depositing. The hosts discuss the financial and operational impact of such crimes on dental practices and stress the importance of vigilance in financial management and regular audits. Drawing on personal experiences, insights regarding how to prevent embezzlement are offered.

    • 17 min
    Hot Topic: Preventing improper dental billing consequences

    Hot Topic: Preventing improper dental billing consequences

    In this episode of a New Era Of Dentistry, hosts Ashley Bond and Stephenie Neville delve into the crucial topic of avoiding improper dental insurance billing. They discuss the importance of accurate record-keeping, understanding EOBs, and having billing experts in your practice. They highlight common examples of improper billing, such as listing the wrong provider on claim forms, altering service dates, and unreported patient discounts. The hosts stress the importance of following insurance rules and regulations, and hiring credentialing and billing specialists. Listen to learn how to safeguard your practice from the serious consequences of billing mistakes.
    Free Dental Billing Downloads: https://bit.ly/4cebBnL

    • 22 min

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