Tune in to ACUMA On The Go as we discuss key mortgage industry trends and best practices with credit union and industry professionals.
Episode 19 - How the Right Technology is Helping Turn CU Members into CU Mortgage Customers
Credit Union members are loyal – and CUs work very hard to keep those relationships strong and personal. But with so many options in today’s competitive home financing market, the uncomfortable truth is that most members go elsewhere for their mortgages. This is not a new dynamic by any means, but the solutions for bringing members further into your portfolio are both new and powerful.
Learn how credit unions are taking a bite out of the mortgage market share by using optimized technology to provide members – and new prospects – with the best possible home-buying or refinancing experience.
Black Knight Presenter
Sean Dugan, Senior Managing Director, Origination Technologies Sales, Black Knight
Sean Dugan leads a team of professionals responsible for expanding Black Knight mid-tier client base with technology solutions that enable them to realize greater efficiencies, drive improved financial performance, and better manage operational risk.
Episode 18 – Mortgage Assistance: Caring for your Members during the Pandemic
Description: More than 4 million U.S. homeowners needed mortgage assistance during this last year. Many are recovering but not everyone will. Join Lori Pinto, Executive Director of CU Servnet, as we explore how you can help your members and why it is critical that communication be at the center of providing support. We'll also learn Lori's insights into what to expect in the remaining months of this year.
Episode 17 – How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID
Podcast Description: BCU has given back more than $5 million to its home-buying and selling members through the HomeAdvantage® program. They also just became the first CU to give back more than $1 million in a single year. Hear how BCU has continued to thrive and serve members throughout a global pandemic.
Episode 16 – Delivering A Better Experience for Both Your Members and Your Employees During a Time of Social Distancing
Learn how artificial intelligence, APIs and digital solutions can keep credit unions competitive while delivering a outstanding member experience.
Episode 15 – Today’s Marketplace and the Necessary Evolution of Origination Platforms
Lenders need to prepare themselves for mortgage lending in a fully digital world to remain relevant.
Episode 14 – Combining Business Intelligence with Marketing Automation to enhance the member experience
The way we deliver loans, business intelligence and marketing automation have converged more rapidly than ever before, particularly in the era of COVID.