9 episodes
Administrator Horror Stories ASOA Administrator Beginners Circle
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- Business
ASOA’s Administrative Beginners Circle was developed to assist new administrators who have 4 years or fewer of ophthalmic practice management experience in their practice management journey. Go to ASOA.org/abc, or find them on Facebook.
Administrator Horror Stories is a production of the ASOA ABC Taskforce. Listen, like, and subscribe for more Administrator Horror Stories. If you dare…
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Administrator Horror Stories Episode 9: Idle Threat?
A patient disputes his bill over the phone and decides to take the disagreement to another level.
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Administrator Horror Stories Episode 8: Catfishing Doesn’t Just Happen on Dating Apps
Are you sure the employee that you hired to performed remote work is actually the person that you hired? Is the person showing up to perform work the same person who is receiving the payment? This company discovered that a technology employee was not the person they hired.
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Administrator Horror Stories Episode 7: No Such Thing as a Free Limo Ride, and Environmentally Unfriendly
A provider’s office advertised that new patients could ride free to their appointment in a limousine, and going green improperly can create major risks.
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Administrator Horror Stories Episode 6: Illegal Access, and Check the Information
A fired surgeon continues to access the hospital medical records system, and sending PHI to the wrong contact information is an expensive mistake.
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Administrator Horror Stories Episode 5: The Desk with the Red Flags
During one organization’s normal onboarding/background check process, they discovered that less than two months after hiring a medical receptionist, their diligence needed to be ramped up.
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Administrator Horror Stories Episode 4: It’s Not My Fault!, and Tired and Expired
A billing statement mix-up that wasn’t an isolated event, and forgetting to renew a license causes more problems than anticipated.