24 episodes

An ongoing series of interviews where I, Adrian Swinscoe, interview leading entrepreneurs, leaders and thought leaders about how to deliver stand out customer experience and service.


Essentially, I'm looking for practical clues that will help you build a business that both customers and employees love.


Topics covered in the interviews include customer service, experience and engagement, employee experience and engagement, technology, adaptable and responsive organizations, high-performing teams and all such related issues.


Note: This podcast series was originally known as the RARE Business podcast but rebranded in late 2019 on the back of the publication of my latest book: Punk CX.

Punk CX with Adrian Swinscoe Adrian Swinscoe

    • Business
    • 5.0, 4 Ratings

An ongoing series of interviews where I, Adrian Swinscoe, interview leading entrepreneurs, leaders and thought leaders about how to deliver stand out customer experience and service.


Essentially, I'm looking for practical clues that will help you build a business that both customers and employees love.


Topics covered in the interviews include customer service, experience and engagement, employee experience and engagement, technology, adaptable and responsive organizations, high-performing teams and all such related issues.


Note: This podcast series was originally known as the RARE Business podcast but rebranded in late 2019 on the back of the publication of my latest book: Punk CX.

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

Minter Dial ,

Great guests

Host, Adrian Swinscoe, gets great guests on his show. His down-to-earth style and focus on service make this one of my regular podcasts.

J. Barshop ,

Awesome show, highly recommend!

Adrian and her guests provide some incredibly actionable and compelling content on how to become a better business leader and (more importantly) a better overall person.

Highly recommend listening and subscribing to Adrian Swinscoe’s RARE Business Podcast if you want the knowledge and mindsets to reach your overall goals (and build the company of your dreams as a result)!

J Carbary ,

Really great show!

Loving this podcast. Episode topics are interesting, the content is incredibly helpful, and the episode length is perfect. Keep up the great work, Adrian.

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