Advancing the Science of Quality Improvement | Quality Time with Dr. Schaal

In this episode, Dr. Don M. Berwick, a foundational figure in health care quality improvement, shares his perspective on how far we've come in our pursuit to improve patient safety through the design of a safer health system — and how far we have left to go.

Expert: Dr. Don M. Berwick, president emeritus and senior fellow at the Institute for Health Care Improvement (IHI), which he co-founded in 1991 and led as its first CEO, former administrator of the Centers for Medicare and Medicaid Services and former faculty member at Harvard Medical School and the Harvard T.H. Chan School of Public Health.

Notable topics covered:

• The development and adoption of the science of health care improvement
• The goal to close the quality gap through research and education
• The impact of a psychologically safe work environment on health outcomes

Links:

• Dr. Don M. Berwick (LinkedIn)
• Institute for Healthcare Improvement
• Centers for Medicare and Medicaid Services (CMS)
• To Err is Human
• Crossing the Quality Chasm
• Improvement Advisor Professional Development Program