Today, we hear from an HR leader at the absolute heart of the Hybrid evolution, Dawn Klinghoffer, Vice President of the HR Business Insights team at Microsoft. Dawn’s really helping set the agenda of what gets called in the show the ‘Pandora’s Box’ of workplace change the pandemic is sparking--which she sees, not as a source of trouble and confusion, as in the Greek myth, but as a way to get energy, meaning and empowerment placed at the center of every employee’s experience. Pandora-like, though, the changes Dawn wants to see can spark fear and disruption--fears which she discusses frankly and openly, and which she also so brilliantly encapsulated in a recent landmark HBR piece. We also hear about her fresh thinking on people analytics, data, and the employee-manager relationship, as well as practical tips on making Hybrid start working in your environment. To us—and, we think, by the end of this 56-plus minutes—Dawn's work here is a great example of HR is really for: to help us all be the best humans we can be. Worth your time.