20 episodes

Have you ever felt intimidated, confused, or overwhelmed when trying to navigate the health care system? In those moments it can be hard to advocate for yourself and those you care about. Join our host Ashley Danyel Freeman as she speaks with patients, providers and caregivers who have found the strength to advocate for equitable access to affordable quality health care. Advocates in Action is created by the National Patient Advocate Foundation, a non-profit with the objective of prioritizing the patient voice to achieve person-centered care. We are dedicated to amplifying the powerful stories of individuals and the collective needs of various communities across the country.

Advocates in Action National Patient Advocate Foundation

    • Health & Fitness
    • 5.0 • 2 Ratings

Have you ever felt intimidated, confused, or overwhelmed when trying to navigate the health care system? In those moments it can be hard to advocate for yourself and those you care about. Join our host Ashley Danyel Freeman as she speaks with patients, providers and caregivers who have found the strength to advocate for equitable access to affordable quality health care. Advocates in Action is created by the National Patient Advocate Foundation, a non-profit with the objective of prioritizing the patient voice to achieve person-centered care. We are dedicated to amplifying the powerful stories of individuals and the collective needs of various communities across the country.

    How Patient Advocate Foundation Provides Hope

    How Patient Advocate Foundation Provides Hope

    Brooke Flores has worked for Patient Advocate Foundation for three years helping clients find solutions one case at a time. Her area of expertise is in helping patients with appeals and denials. During Covid-19 she served a patient, Joe Sweeny and helped him navigate the reduction of a $175,000 medical bill. Listen as both of them recount the journey and provide a description of how Patient Advocate Foundation provides hope to clients as they navigate the healthcare system.

    • 19 min
    Helping Patients Find Comfort at End of Life

    Helping Patients Find Comfort at End of Life

    End of life care can be uncomfortable but there are many support systems in place to help patients and their loved ones navigate that unique time. James Johnson, a social worker at Multicare Home Health and Hospice in Tacoma, Washington shares how he empowers patients to communicate their preferences and serves as a connector between the patient, caregivers and providers. Listen as he shares stories about the people he has supported through their end of life to make sure quality and comfort was at the center of their care.

    • 18 min
    The Heart of Case Management

    The Heart of Case Management

    Jacqueline Beard has worked for Patient Advocate Foundation for 18 years helping clients find solutions one case at a time. Her area of expertise is in helping patients expedite their disability claims but as you listen you’ll realize that her work has creative nuances. A patient might call in about one particular issue but through compassionate listening, Jackie and other PAF’s case managers are able to uncover multiple ways to help serve the patient and get them the best care and overall quality of life.

    • 24 min
    Navigating our Complex Health Care System

    Navigating our Complex Health Care System

    This year, Patient Advocate Foundation is celebrating 25 years of providing service to people facing serious illnesses. In this podcast, our CEO Alan Balch talks about the work we do and why it is so important. He highlights the extraordinary contributions that PAF caseworkers make in helping patients and caregivers navigate a complex health care system. For so many people, being diagnosed with a serious or chronic disease disrupts their entire life and can with it crushing financial and social problems. People find themselves facing huge medical bills, needing help understanding their insurance coverage or finding a plan that works for them, or making hard choices about whether to fill prescriptions or buy groceries. PAF case managers work closely with individuals and families to solve these issues and become better advocates for themselves.
     
     
    Contact our case managers for assistance: http://bit.ly/PAFcase
     
    Visit our website to explore show notes, additional episodes and our mission: http://bit.ly/NPAFpod 
    Connect with us on social media!Twitter: @NPAF_Tweets: http://bit.ly/NPAFtwitter Instagram: @Patient_Advocates: http://bit.ly/NPAFinstagram Facebook: National Patient Advocate Foundation: http://bit.ly/NPAFfacebook 

    • 23 min
    Using Her Caregiving Journey to Help Others

    Using Her Caregiving Journey to Help Others

    At a young age Mica Saunders developed a reverence and understanding of the elderly thanks to her mom taking her to work with her at an assisted living home. Mica's early exposure inspired her to create her own business Moxie Movez, where she does brain games and physical activity with the elderly to help them keep their mojo and stamina. Her knowledge and passion for this field equipped her to navigate her own personal caregiving journey with both of her grandmothers who were diagnosed with Alzheimer's. Mica shares how she was able to have patience and understanding when her grandmother Daisy forgot who she was and made dancing videos with her grandmother Florence to make every day feel like a birthday. Now she uses her caregiving journey to help others have the tools and resources to support a loved one with dementia. 
     
    Visit our website to explore show notes, additional episodes and our mission: http://bit.ly/NPAFpod 
    Connect with us on social media!Twitter: @NPAF_Tweets: http://bit.ly/NPAFtwitter Instagram: @Patient_Advocates: http://bit.ly/NPAFinstagram Facebook: National Patient Advocate Foundation: http://bit.ly/NPAFfacebook 

    • 17 min
    Consistently Providing Care with Compassion

    Consistently Providing Care with Compassion

    Emily Brown’s commitment to helping people access equitable quality care was inspired by her watching a loved one navigate the health care system after being diagnosed with an illness. Listen as Emily shares how professional caregiving has been a constant theme woven throughout her career working at the Program for the All-Inclusive Care for the Elderly (PACE), Williamsburg Convalescent Center and Patient Advocate Foundation for the last 8 years. She shares about the mindset and approach she developed to consistently provide care with compassion.
     
     
    Visit our website to explore show notes, additional episodes and our mission: http://bit.ly/NPAFpod 
    Connect with us on social media!Twitter: @NPAF_Tweets: http://bit.ly/NPAFtwitter Instagram: @Patient_Advocates: http://bit.ly/NPAFinstagram Facebook: National Patient Advocate Foundation: http://bit.ly/NPAFfacebook 

    • 20 min

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