48 min
Collecting and Leveraging eNPS for a People-Centric Culture, Mindful Leadership, Talent Development and Talent Retention AFFINITY Podcast | People First, Always.
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- Business
In this episode of the AFFINITY Podcast, we delve into the transformative potential of the Employee Net Promoter Score (eNPS) as a tool for building a people-centric culture, fostering mindful leadership, and driving talent development and retention. We'll explore the remarkable statistics that highlight the positive impact of highly engaged team members on business success and discuss the critical role of eNPS in creating a thriving, engaged workforce.
Join us as we uncover the secrets to effectively collecting and leveraging eNPS data, from setting up an efficient eNPS system and analyzing the results to integrating eNPS insights into mindful leadership practices and talent retention strategies. We'll also discuss the importance of continuous improvement and long-term success with eNPS as a cornerstone for a people-centric organization.
Don't miss this opportunity to gain valuable insights and practical advice on harnessing the power of eNPS to elevate your company culture, empower your leaders, and retain your top talent. Tune in now and transform your organization with the power of eNPS!
AFFINITY Podcast: https://grantiangamble.com/affinity-podcast/
"The AFFINITY Principle": https://grantiangamble.com/the-affinity-principle/
AFFINITY OS: https://affinityos.com.au/
COMPELLING eNPS STATISTICS:
1. Companies with highly engaged employees outperform their competitors by 147% in earnings per share. (Source: Gallup, 2021 - https://www.gallup.com/workplace/236927/employee-engagement-drives-growth.aspx)
2. A 5% increase in employee engagement is linked to a 3% increase in revenue. (Source: Aon Hewitt, 2018 - https://www.aon.com/2018-global-employee-engagement-trends/index.html)
3. Companies in the top quartile for employee engagement report 24% to 59% lower turnover rates. (Source: Gallup, 2020 - https://www.gallup.com/workplace/247391/fixable-problem-costs-businesses-trillion.aspx)
4. Highly engaged teams show 21% greater profitability than those with low engagement. (Source: Gallup, 2021 - https://www.gallup.com/workplace/236927/employee-engagement-drives-growth.aspx)
5. Organizations with a highly engaged workforce experience a 41% reduction in absenteeism and a 17% increase in productivity. (Source: Gallup, 2021 - https://www.gallup.com/workplace/236927/employee-engagement-drives-growth.aspx)
6. The average eNPS score across industries is 14, with scores above 20 considered strong and scores above 50 considered excellent. (Source: Qualtrics, 2021 - https://www.qualtrics.com/experience-management/employee/benchmark-enps-scores/)
7. 43% of highly engaged employees receive feedback at least once a week, compared to only 18% of employees with low engagement. (Source: Gallup, 2016 - https://www.gallup.com/workplace/236570/crucial-employee-feedback-leaders.aspx)
8. Companies with a formalized employee feedback program have a 15% lower voluntary turnover rate than those without. (Source: Quantum Workplace, 2021 - https://www.quantumworkplace.com/future-of-work/employee-turnover-rates)
In this episode of the AFFINITY Podcast, we delve into the transformative potential of the Employee Net Promoter Score (eNPS) as a tool for building a people-centric culture, fostering mindful leadership, and driving talent development and retention. We'll explore the remarkable statistics that highlight the positive impact of highly engaged team members on business success and discuss the critical role of eNPS in creating a thriving, engaged workforce.
Join us as we uncover the secrets to effectively collecting and leveraging eNPS data, from setting up an efficient eNPS system and analyzing the results to integrating eNPS insights into mindful leadership practices and talent retention strategies. We'll also discuss the importance of continuous improvement and long-term success with eNPS as a cornerstone for a people-centric organization.
Don't miss this opportunity to gain valuable insights and practical advice on harnessing the power of eNPS to elevate your company culture, empower your leaders, and retain your top talent. Tune in now and transform your organization with the power of eNPS!
AFFINITY Podcast: https://grantiangamble.com/affinity-podcast/
"The AFFINITY Principle": https://grantiangamble.com/the-affinity-principle/
AFFINITY OS: https://affinityos.com.au/
COMPELLING eNPS STATISTICS:
1. Companies with highly engaged employees outperform their competitors by 147% in earnings per share. (Source: Gallup, 2021 - https://www.gallup.com/workplace/236927/employee-engagement-drives-growth.aspx)
2. A 5% increase in employee engagement is linked to a 3% increase in revenue. (Source: Aon Hewitt, 2018 - https://www.aon.com/2018-global-employee-engagement-trends/index.html)
3. Companies in the top quartile for employee engagement report 24% to 59% lower turnover rates. (Source: Gallup, 2020 - https://www.gallup.com/workplace/247391/fixable-problem-costs-businesses-trillion.aspx)
4. Highly engaged teams show 21% greater profitability than those with low engagement. (Source: Gallup, 2021 - https://www.gallup.com/workplace/236927/employee-engagement-drives-growth.aspx)
5. Organizations with a highly engaged workforce experience a 41% reduction in absenteeism and a 17% increase in productivity. (Source: Gallup, 2021 - https://www.gallup.com/workplace/236927/employee-engagement-drives-growth.aspx)
6. The average eNPS score across industries is 14, with scores above 20 considered strong and scores above 50 considered excellent. (Source: Qualtrics, 2021 - https://www.qualtrics.com/experience-management/employee/benchmark-enps-scores/)
7. 43% of highly engaged employees receive feedback at least once a week, compared to only 18% of employees with low engagement. (Source: Gallup, 2016 - https://www.gallup.com/workplace/236570/crucial-employee-feedback-leaders.aspx)
8. Companies with a formalized employee feedback program have a 15% lower voluntary turnover rate than those without. (Source: Quantum Workplace, 2021 - https://www.quantumworkplace.com/future-of-work/employee-turnover-rates)
48 min