Closing the Books by IC System IC System

This episode of "Closing the Books" features Michelle Dove, IC System's Corporate Counsel and Chief Compliance Officer, discussing the complexities of healthcare debt collection in light of recent regulatory updates. Dove emphasizes the importance of compliance with evolving laws such as the Consumer Financial Protection Bureau's regulations and the No Surprises Act, highlighting the challenges healthcare organizations face. The conversation delves into IC System's strategies for adapting to these changes, including electronic communication and understanding patients' propensity to pay, underscoring the company's role as a proactive, informed partner in healthcare debt collection.

In the most recent episode of the "Closing the Books” by IC System, host Eric Johannes, Director of Marketing at IC System speaks with Karen Jonas, Senior VP of Field Sales at IC System, and Frank Ellenberger, Director of Strategic Initiatives at Debtnext Software about IC System's becoming the first vendor to be certified under DebtNext's new dPlat Certification program.

People-First Culture: The Heart of IC System. This video highlights the core value that drives IC System - People.

On this episode of Closing the Books by IC System - your trusted subject matter expert in all things debt collection - Gabrielle Bejarano talks the Lynette Krenz, operations manager responsible in particular for government sector collections. They discuss all the unique qualities, needs and handling of government debt for large and small operations.

In the most recent episode of the "Closing the Books” by IC System, host Gabrielle Bejarano talked with small business owner Joe Karasin, CEO of Karasin PPC and IC System’s Business Development Manager Brian Campbell about the important of addressing small business debt and the advantages of utilizing a collection agency.

This episode of Closing the Books by IC System - your trusted subject matter expert in all things debt collection - talks to Al Oberdick who has been in collection sales at IC System for 20 years. Why is the work so satisfying to him and what makes IC System a place that he wants to stay at? Listen to this episode to find out more.