595 episodes

Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.

Agency Nation Radio Agency Nation - Insurance Marketing and Technology Strategists

    • Business
    • 4.3 • 45 Ratings

Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.

    DOI: Claims to Fame: Coach, Adjuster, Agent and Author John Bachmann on Building Relationships

    DOI: Claims to Fame: Coach, Adjuster, Agent and Author John Bachmann on Building Relationships

    John Bachmann, vice president of client relations, Norwood Insurance, Groveland, Massachusetts, sits down with Olivia Overman, Big “I” content editor on this edition of Agency Nation Radio’s Declaration of Independents to talk about building relationships. Not just with clients, but with carrier representatives and claims teams. Establishing these relationships helps agents better understand policies and how to best support clients.

    “Insurance is a people business and I love developing those relationships. I worked in the claims field for the first 17 years of my insurance career and some of the worst conversations I've ever had have been telling people they don’t have coverage. Now, I can prevent those conversations from happening,” says John.

    John is known as a claims leader, author of “Successful Adjuster’s Playbook: The Secret Skills for Providing the Best Claim Experience” and a self-professed insurance nerd. He started consulting and speaking in different venues all over the country, mostly with an audience of independent agents, but it was the coronavirus pandemic that put everything into perspective for John—that’s when he joined Norwood Insurance Agency.

    Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success and failure-- stories that helped make them the professionals they are today. From main street USA to the pages of Independent Agent Magazine—we’ve got the stories you want to hear. For more, catch Agency Nation radio on your favorite streaming platform or visit iamagazine.com/podcasts.

    https://www.linkedin.com/in/johnbachmann/

    https://www.norwoodinsurance.com/

    Hungry for Knowledge: Insurance Careers with Carrie Shaw

    Hungry for Knowledge: Insurance Careers with Carrie Shaw

    I find it just fascinating that I can learn something new every day. It's been a wonderful career for me as an academic where I just want to constantly expand my knowledge and use my brain. I love working with business clients, helping them run their businesses and advising them on things that are going to affect their businesses. Carrie Shaw, account manager with Mirabito-Grsham Insurance and host Olivia Overman talk about insurance careers and how to attract more young people to the industry.

    Declaration of Independents on Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success and failure—stories that helped make them the professionals they are today. From main street USA to the pages of Independent Agent magazine—we’ve got the stories you want to hear.

    For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts. Have a story to tell? Contact Susan Bonner, Big "I" assistant vice president of marketing and communications.

    https://mirabitogresham.com/
    https://www.linkedin.com/in/carrie-shaw/

    People—Your Most Powerful Asset

    People—Your Most Powerful Asset

    A conversation with agency owner Jana Foster and Progressive’s Karen Bailo

    Creating an organizational culture where employee perspectives are valued, and staff feels part of something bigger fosters an environment where individuals and the organization flourish. Jana Foster owner of Nevada Insurance Agency Company and chair of the Big “I” national Young Agents Committee sits down with Karen Bailo, commercial lines president, Progressive to talk organizational culture, inclusion, and the importance communication and supporting the personal development of staff. Karen is what Progressive calls a “lifer. ” She’s been in the business for more than 32 years, starting as a service representative, moving onto many analytical roles and eventually leading the independent agency channel. Now, Karen leads the fast-growing commercial business as commercial lines president.

    “People are it for us, we know that our people are our most powerful asset as a company. Without our customer service teams and claims organization, all of our sales organizations, without our agents--we wouldn’t have a business. Progressive creates an environment where people feel valued and engaged and part of something special, ” says Karen.

    On this edition of Agency Nation Radio, hear Karen’s insurance origin story and glean insights from Progressive’s tested practices to help you create an inclusive, growth-minded agency culture.

    Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success and failure-- stories that helped make them the professionals they are today. From main street USA to the pages of Independent Agent Magazine—we’ve got the stories you want to hear.

    For more, catch Agency Nation radio on your favorite streaming platform or visit iamagazine.com/podcasts. Have a story to tell? Contact Susan Bonner, AVP marketing and communications. mailto:susan.bonner@iiaba.net

    Learn more about Karen and Progressive at Progressive.com

    LinkedIn:
    Jana Foster https://www.linkedin.com/in/jana-schellin-foster-969667b1/
    Karen Bailo https://www.linkedin.com/in/karen-bailo-a162138/

    Giving Back is Good for Business

    Giving Back is Good for Business

    Take two third generation agency owners, mix in a passion for giving back to the community and you've got one inspiring conversation that will make you rethink how you connect with your community and build a stronger business.

    Brock Elliott, Elliott Group Kansas and member of the national Young Agent Committee and Ben Rathbun, president of Rathbun Insurance and winner of the Dan Fulwider reflect on their shared history of giving and how it brought them together as friends. Find out how you can make giving back a part of your organizational culture and just feel good about what you do!

    Welcome Agency Nation Radio where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success and failure--stories that helped make them the professionals they are today.

    https://noahsbandageproject.com/
    https://www.elesplace.org/
    https://www.linkedin.com/in/brock-elliott-7168568a/
    https://www.linkedin.com/in/benrathbun/

    Rushing into Agency Ownership with Kristine Rushing

    Rushing into Agency Ownership with Kristine Rushing

    Welcome to Declaration of Independence. Today, we meet Kristine Rushing, co-owner and risk consultant at Rushing Insurance Agency in Pensacola, Florida. At the beginning of her career, Rushing interviewed with a bank and an insurance agency. The insurance agency was the first one to offer her a job—and so her insurance career began.

    When Nationwide released its exclusive agents from their contracts in 2008, Rushing and her now husband jumped at the opportunity to buy an agency. Being an agency owner showed Rushing a completely different side to the industry and confirmed insurance was the right career path for her. Tune in as Rushing talks about scaling, supporting employees and serving business clients.

    This is Declaration of Independents on Agency Nation Radio, where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success and failure-- stories that helped make them the professionals they are today.

    From main street USA, to the pages of Independent Agent Magazine. Today’s episode is narrated by content editor Olivia Overman, brought to you exclusively by Agency Nation Radio. Visit www.iamagazine.com/podcasts for show notes, agency information, podcasts, articles and more.

    Rushing Insurance Agency, Pensacola, Florida: https://rushinginsurance.com/pensacola-insurance-agency/
    Facebook: https://www.facebook.com/RushingIns
    Kristine Rushing, CIC, CPIA, LinkedIn: https://www.linkedin.com/in/kristinerushing/
    Host Olivia Overman, Content Editor, Independent Agent Magazine

    Agency Nation Radio: CHUBB's Growing Cyber Concern

    Agency Nation Radio: CHUBB's Growing Cyber Concern

    On today's episode, we welcome Bill Wise from CHUBB to speak on their latest white paper, Catastrophic Cyber Risks - A Growing Concern, hosted by Peter van Aartrijk. This podcast is brought to you exclusively by Agency Nation Radio. Visit www.independentagent.com/podcasts for show notes, agency information, podcasts, articles and more.

Customer Reviews

4.3 out of 5
45 Ratings

45 Ratings

cxh011 ,

#1 Insurance Podcast

I’ve listened to many, but this is the most informative and enjoyable option out there. Great production quality and Joey interviews as well as any I’ve heard. Give it a shot.

AliEmily ,

The film reel is awful to listen to

I like the podcast but have to fast forward through some of the best parts because the film reel sound is tough to listen to in my AirPods. Would be nice to remove that and then I would continue to tune in. Anyone else feeling that way?

Kurt Thoennessen, CAPI ,

Inspiring and insightful!

I enjoy listening to Joey Giangola on the Agency Nation podcast very much. I always learn something that I can apply to my practice as a high net worth insurance adviser. This podcast also keeps me up to date on industry happenings and inspires me to want to do more. Great job Joey!!

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