Agents of IT - Episode 10 - Yaju Suneja at Stefanini Group: Building Automation That Actually Scales

Sean and Ari sit down with Yaju Suneja, Global Head of i-Automation, Customer Strategy and Transformation at Stefanini Group, to unpack what it really takes to make automation stick. Yaju starts by getting practical on the barriers that still slow progress today: adoption, trust, security, and skills. Along the way, he shares how to shift to a durable operating model, why shared goals and KPI commitment matter more than funding, and how teams can measure value beyond time saved.