15 episodes

Welcome to AllThingsITSM.
This is not a destination focused purely on ITSM, but a site that embraces all things IT and the ways that IT impacts the business both good and bad. From buzzwords like DevOps, Lean IT and the rest, to the latest and greatest in tech tools, service management, project management and best practice frameworks of all flavours. Our goal is to deliver the one destination that has everything you need if you are concerned about the value business gets from IT. So welcome to AllThingsITSM and let us know how we are doing by tweeting us at @AllThingsITSM or by dropping us an email at ITSM@gotomarketers.com

All Things ITSM Global Podcast AllThingsITSM

    • Technology
    • 2.0 • 1 Rating

Welcome to AllThingsITSM.
This is not a destination focused purely on ITSM, but a site that embraces all things IT and the ways that IT impacts the business both good and bad. From buzzwords like DevOps, Lean IT and the rest, to the latest and greatest in tech tools, service management, project management and best practice frameworks of all flavours. Our goal is to deliver the one destination that has everything you need if you are concerned about the value business gets from IT. So welcome to AllThingsITSM and let us know how we are doing by tweeting us at @AllThingsITSM or by dropping us an email at ITSM@gotomarketers.com

    ITSM Global Podcast – Nicole Forsgren @nicolefv @chef

    ITSM Global Podcast – Nicole Forsgren @nicolefv @chef

    We chat with Nicole Forsgren from @Chefs about how DevOps is changing life in the IT departments, reducing burnout, improving culture and creating more stable environments

    • 15 min
    ITSM Global Podcast – Chris Pope @Chris Pope NOW #know16

    ITSM Global Podcast – Chris Pope @Chris Pope NOW #know16

    Chris Pope of #ServiceNow discusses changes in the platform, speeding up adoption and getting past Phase 1.

    • 13 min
    ITSM Global Podcast – Matt Schvimmer @SEHGator #know16

    ITSM Global Podcast – Matt Schvimmer @SEHGator #know16

    Matt Schvimmer discusses the #ServiceNow App Store its growth in the first year its programs and what’s next.

    • 11 min
    ITSM Global Podcast – Farrell Hough @FarrellHough #know16

    ITSM Global Podcast – Farrell Hough @FarrellHough #know16

    Farrell Hough discusses #ServiceNow’s approach to continuous improvement for customers through transparency, data and adaptation.

    • 11 min
    ITSM Global Podcast – Terence Chesire @tchesire #know16

    ITSM Global Podcast – Terence Chesire @tchesire #know16

    Terence Chesire of #ServiceNow discussed.

    • 12 min
    ITSM Global Podcast – David Gagen #know16

    ITSM Global Podcast – David Gagen #know16

    David Gagen of #Navvia summarizes the #Know16 Configuration Management Workshop.

    • 11 min

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