#All Things X with Dr. Tchicaya Ellis Robertson CX of M Radio

Episode #4 [WHO MOVED MY RESEARCH?] with Eliza Jacobs, Director, Consumer Insights & Analysis at Public Broadcasting Service shares how she bounced back after needing to take a hard pivot to her research strategy as a result of changes brought on by the pandemic - and how she emerged better and wiser as a research professional.

Dr. Angela Hall shares her expertise and perspective on DEI training initiatives - when it works and when it doesn't. Tune in to hear a great conversation and nuggets of wisdom on developing your own DEI strategy.

Episode #2: Affectionately known as “The tester of all the things” a Content Qween, Bianca Pryor shares how her team has pivoted to conduct insights in the pandemic era. Bianca discusses patterns in how consumers are experiencing media content and drops juicy nuggets that will help insights professionals pivot their methods.

Show Guest: Susan Fader | Qualitative Research Guru - The honor of debuting the All Things X show with Susan Fader was all mine. As a quant researcher, I’m very numbers driven. After reading an article Susan wrote on narrative economics, I had an unexpected awakening to how qualitative research can be used to understand experience in a way that I have never encountered before. Several conversations and another article later, I knew that Susan would be the one to open my show. Listen in to hear more about how Susan uses contextual intelligence as a research technique to re-set baseline assumptions in research.