40 min
Altigen Communications (OTCQB: ATGN): Cloud-based Customer Experience Solutions Built on Microsoft Teams [Due Diligence Podcast] Planet MicroCap Podcast | MicroCap Investing Strategies
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- Investing
My guest on the show today is Jeremiah Fleming, CEO of Altigen Communications, Inc. (OTCQB: ATGN). The company is a leading provider of cloud-based Customer Experience (CXaaS) solutions built on the Microsoft platform and designed to improve customer engagement and employee productivity in every aspect of today’s connected world.
Altigen delivers fully managed Unified Communications services, offering Hosted Skype for Business, Teams Phone System, Advanced Cloud PBX, and Innovative Cloud Contact Center applications. Currently, ~90% of the company’s revenue comes from their legacy business, and we happen to speak with Jerry at a unique time in the company’s life cycle as they are looking to deploy their cloud solutions. We talk at length about how this will work using their partnership with Fiserv as an example, as well as the following topics:
- Why the company chose to build all their solutions on the Microsoft platform
- Building components to enhance the PBX experience
- Altigen’s go-to-market strategy
- Competitive landscape; allowing Microsoft Teams to be the PBX and why Altigen took this route, and why competition decided not to build applications for the Microsoft Teams platform
With that, please enjoy my conversation with Jeremiah Fleming, CEO of Altigen. For more information about Altigen, please visit: https://www.altigen.com/
This podcast was recorded and is being made available by SNN, Inc. (together with its affiliates and its and their employees, “SNN”) solely for informational purposes. SNN is not providing or undertaking to provide any financial, economic, legal, accounting, tax, or other advice in or by virtue of this podcast. The information, statements, comments, views, and opinions provided in this podcast are general in nature, and such information, statements, comments, views, and opinions, and the viewing of/listening to this podcast are not intended to be and should not be construed as the provision of investment advice by SNN. The information, statements, comments, views, and opinions expressed in this podcast do not constitute and should not be construed as an offer to buy or sell any securities or to make or consider any investment or other course of action.
The information, statements, comments, views, and opinions expressed in this podcast (including by guest speakers who are not officers, employees, or agents of SNN) are not necessarily those of SNN and may not be current. Reference to any specific third-party entity, product, service, materials, or content does not constitute an endorsement or recommendation by the SNN. SNN assumes no responsibility or liability for the accuracy or completeness of the content contained in third party materials or on third party sites referenced in this podcast or the compliance with applicable laws of such materials and/or links referenced herein. The views expressed by guest speakers are their own and their appearance on this podcast does not imply an endorsement of them or any entity they represent. SNN does not make any representation or warranty as to the accuracy or completeness of any of the information, statements, comments, views, or opinions contained in this podcast, which may include forward-looking statements where actual results may differ materially. SNN does not undertake any obligation whatsoever to provide any form of update, amendment, change, or correction to any of the information, statements, comments, views or opinions set forth in this podcast.
SNN EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL’S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST.
By accessing this podcast, the listener acknowledges that the entire contents and design of this podcast, are the property of SNN, or used by SNN with permission, and are protected under U.S.
My guest on the show today is Jeremiah Fleming, CEO of Altigen Communications, Inc. (OTCQB: ATGN). The company is a leading provider of cloud-based Customer Experience (CXaaS) solutions built on the Microsoft platform and designed to improve customer engagement and employee productivity in every aspect of today’s connected world.
Altigen delivers fully managed Unified Communications services, offering Hosted Skype for Business, Teams Phone System, Advanced Cloud PBX, and Innovative Cloud Contact Center applications. Currently, ~90% of the company’s revenue comes from their legacy business, and we happen to speak with Jerry at a unique time in the company’s life cycle as they are looking to deploy their cloud solutions. We talk at length about how this will work using their partnership with Fiserv as an example, as well as the following topics:
- Why the company chose to build all their solutions on the Microsoft platform
- Building components to enhance the PBX experience
- Altigen’s go-to-market strategy
- Competitive landscape; allowing Microsoft Teams to be the PBX and why Altigen took this route, and why competition decided not to build applications for the Microsoft Teams platform
With that, please enjoy my conversation with Jeremiah Fleming, CEO of Altigen. For more information about Altigen, please visit: https://www.altigen.com/
This podcast was recorded and is being made available by SNN, Inc. (together with its affiliates and its and their employees, “SNN”) solely for informational purposes. SNN is not providing or undertaking to provide any financial, economic, legal, accounting, tax, or other advice in or by virtue of this podcast. The information, statements, comments, views, and opinions provided in this podcast are general in nature, and such information, statements, comments, views, and opinions, and the viewing of/listening to this podcast are not intended to be and should not be construed as the provision of investment advice by SNN. The information, statements, comments, views, and opinions expressed in this podcast do not constitute and should not be construed as an offer to buy or sell any securities or to make or consider any investment or other course of action.
The information, statements, comments, views, and opinions expressed in this podcast (including by guest speakers who are not officers, employees, or agents of SNN) are not necessarily those of SNN and may not be current. Reference to any specific third-party entity, product, service, materials, or content does not constitute an endorsement or recommendation by the SNN. SNN assumes no responsibility or liability for the accuracy or completeness of the content contained in third party materials or on third party sites referenced in this podcast or the compliance with applicable laws of such materials and/or links referenced herein. The views expressed by guest speakers are their own and their appearance on this podcast does not imply an endorsement of them or any entity they represent. SNN does not make any representation or warranty as to the accuracy or completeness of any of the information, statements, comments, views, or opinions contained in this podcast, which may include forward-looking statements where actual results may differ materially. SNN does not undertake any obligation whatsoever to provide any form of update, amendment, change, or correction to any of the information, statements, comments, views or opinions set forth in this podcast.
SNN EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL’S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST.
By accessing this podcast, the listener acknowledges that the entire contents and design of this podcast, are the property of SNN, or used by SNN with permission, and are protected under U.S.
40 min