17 episodes

NWN Carousel is introducing a new educational series, the eXcellerate Podcast Series which will feature industry experts from partners, customers, and industry analysts, who will share their perspective on topics from today’s most pressing issues, such as technology in times of crisis, enabling technologies to watch, cybersecurity and more.

eXcellerate Andrew Gilman

    • Technology
    • 5.0 • 1 Rating

NWN Carousel is introducing a new educational series, the eXcellerate Podcast Series which will feature industry experts from partners, customers, and industry analysts, who will share their perspective on topics from today’s most pressing issues, such as technology in times of crisis, enabling technologies to watch, cybersecurity and more.

    Security Architecture in the Ever-Evolving Hybrid Work Landscape, Ep # 5

    Security Architecture in the Ever-Evolving Hybrid Work Landscape, Ep # 5

    In the wake of the pandemic, we are increasingly immersed in a hybrid working environment. The remote work revolution that began in the early days of Covid has now morphed into hybrid work. This means that organizations have to be prepared to meet workers where they are, and that could be anywhere. 
    Work is now a thing we do, not a place we go, so employees need the ability to be productive no matter where they are. Since 98% of remote meetings have a remote participant joining, security needs to be at the forefront of organizations’ agendas.
    On this episode of eXcellerate, Chris Poe and Mark Stephens discuss how security architecture must continue to evolve alongside the hybrid work landscape. 
    Press play to learn what hybrid work organizations need to focus on, why technology integration is so important, whether firewalls are still relevants today, and how organizations are dealing with the shortage of cybersecurity workers. 
    Stick around until the end to hear Mark define the hottest industry buzzwords. Are his definitions what you think of when you hear these terms?
    You will want to hear this episode if you are interested in... How the security space has evolved during Mark’s career [1:22] The definition of hybrid work [11:41] What hybrid work organizations need to focus on [16:38] Why technology integration is so important [25:39] How relevant is the firewall today [30:46] How organizations are dealing with the shortage of cybersecurity workers [36:22] Defining the hottest industry buzzwords [40:34] Where to begin [47:37] Connect With NWN Carousel  NWN Carousel: https://nwncarousel.com/ On LinkedIn On Facebook On Twitter: @Carousel_Ind On YouTube On Instagram Subscribe to eXcellerate
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    • 43 min
    Hybrid Work Data and UCaaS Project

    Hybrid Work Data and UCaaS Project

    Hybrid work is here to stay which is why it is important to create a valuable employee experience. 
    Mark Bowker, a Senior Analyst at Enterprise Strategy Group, joins me on this episode of eXcellerate to discuss what’s going on today, how to improve end-user experience for hybrid work, and what the future of hybrid work may look like. Please join us to learn more about the shifting structure of the IT landscape in a hybrid work environment.
    You will want to hear this episode if you are interested in... What’s going on today in tech [3:52] How to run more capacity on less supply [8:10] Native software will drive a more unified experience [10:46] Hybrid work is here to stay [12:12] How device suites have changed [22:24] Hardware is important to decision making [26:39] How organizations are controlling end user experience [29:55] A big announcement [31:48] Using research to make changes [35:33] What the future holds [37:56] Connect with Mark Bowker Mark Bowker on LinkedIn Connect With NWN Carousel  NWN Carousel: https://nwncarousel.com/ On LinkedIn On Facebook On Twitter: @Carousel_Ind On YouTube On Instagram Subscribe to EXCELLERATE
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    • 46 min
    The Metaverse: Transforming the Classroom to the Cloud with Mike Mathews

    The Metaverse: Transforming the Classroom to the Cloud with Mike Mathews

    Our hyperconnected world allows us to accomplish things that we never thought possible. Today’s guest on Excellerate, is Mike Mathews, the Vice President of Innovation and Technology at Oral Roberts University. 
    Mike has brought flawless wifi to Oral Roberts, so the students and faculty enjoy a level of engagement not seen at other universities and institutions. Learn how Mike is transforming the classroom into the cloud so that the students at Oral Roberts can join from across the world.
    You will want to hear this episode if you are interested in... Mike’s story [1:42] Oral Roberts University [7:31] What has enabled Mike to put these initiatives in place [10:16] How Mike gained a facilities perspective [13:25] Where Oral Roberts university is going from here [18:20] How the metaverse can change the world [20:56] How technology helps immersive learning [27:34] How blockchain will change the world [32:21] Making hybrid-work work [35:41] Connect with Mike Mathews ORU.edu Mike Mathews on LinkedIn Connect With NWN Carousel  NWN Carousel: https://nwncarousel.com/ On LinkedIn On Facebook On Twitter: @Carousel_Ind On YouTube On Instagram Subscribe to EXCELLERATE
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    • 41 min
    Small Town, Big Innovation: Town of Cary Invests in Digital Transformation with Nicole Raimundo and Shannon Ludwig

    Small Town, Big Innovation: Town of Cary Invests in Digital Transformation with Nicole Raimundo and Shannon Ludwig

    Technology use is critical to the lives of all citizens and many organizations in the private sector use the latest tools to make advances in their fields. However, their counterparts in the public sector are often lacking those tools to work and serve their communities. 
    On this episode of Excellerate, you’ll hear about the transformation that one town went through as it stepped into the world of technology to enhance the lives of its citizens and employees. Listen in to hear host Andrew Gilman, NWN Carousel's CMO, as he chats with Nicole Raimundo, the CIO at Town of Cary, NC, as well as NWN Carousel’s Regional SVP, Shannon Ludwig, to discuss the NWN Carousel–Cary partnership.
    You will want to hear this episode if you are interested in... Nicole’s journey to CIO of the town of Cary [1:22] The vision for the future of the town of Cary [11:20] How Nicole helped the town envision a future that embraced technology [15:43] How Cary used the technologies they had incorporated to sustain them during the pandemic [19:32] The projects that Nicole and Shannon have been working on [22:46] How to balance the needs of the community [27:17] How Nicole and Shannon are creating a bright future for Cary [31:08] How to vet all the requests from town residents [36:46] How to get more women into leadership roles in tech [42:28] Connect with Nicole Raimundo Nicole on LinkedIn Connect With NWN Carousel  NWN Carousel: https://nwncarousel.com/ On LinkedIn On Facebook On Twitter: @Carousel_Ind On YouTube On Instagram Subscribe to EXCELLERATE

    • 46 min
    NWN Carousel's CMO Talks 2022 Tech Trends with Eric Bostick, CTO

    NWN Carousel's CMO Talks 2022 Tech Trends with Eric Bostick, CTO

     As we enter 2022, organizations are evaluating how they can best serve their employees and customers from an increasingly work-from-anywhere world. Many offices have sat empty for almost 2 years now, so companies are deciding the best way to proceed.  In this inaugural episode of Excellerate, Eric Bostick, CTO of NWN Carousel, joins me, Andrew Gilman, to examine key technological advances that are coming in 2022 that companies can adopt to streamline the user experience. Excellerate is a podcast produced by NWN Carousel, the leading cloud communication service provider in North America that services more than 7000 clients across various fields. Excellerate is a podcast geared toward technologists, IT leaders, and thought leaders. Tune in to learn how your organization can use technology to adjust to the changing workplace.
    You will want to hear this episode if you are interested in... Eric’s background [1:42] What people should be thinking about as they adopt technology in 2022 [5:31] The great resignation [13:25] How visibility is key to transformation [18:50] How to do more with less [23:03] How different populations communicate differently [27:40] What is different in the security space this year [30:02] Our philosophy [32:01] What secure by design means [34:52] High-quality video technology is a must-have in this work from anywhere world Sectors that previously would have never dabbled in video technology have had to adapt to video and remote technology over the past two years. In this work from anywhere climate, people crave interaction and collaboration, so they have to have the right technology to facilitate their needs. 
    To ensure a better user experience, it is important to have a good quality video system without the struggle of setting things up. For the people who are going into the office, it is important to provide a video conference room that is hassle-free. Anyone should be able to drop in and point, click, touch, and scan without having to worry about who is on the network or changing ISPs. Listen in to hear how QR codes and survey technology can help employees who are returning to the office.
    How to keep networks safe from devices that can’t be controlled Nowadays, work is something people do: not a place that people go. One issue that many organizations have discovered with many still working from home or the neighborhood coffee shop is that there are devices logging into the network that companies have no control over. Having some sort of network access control is key to ensuring the security of the network. 
    Another way to ensure safety across the board is by extending the network to all employees’ homes. The bandwidth is there to maintain system safety and be easy to use while standardizing the home office experience. Choose the right cloud-based security tools that will tie together nicely and interact with each other.
    A SASE (secure access service edge) application can help extend the home office experience. If organizations focus on providing a quality experience while providing enhanced security, everyone will benefit.
    IT professionals are ready to quit We’ve all heard about the great resignation. Many employees, especially those in IT, are fed up with the challenges that come with the hybrid work model. It is important to support all employees during this transition because hybrid work is here to stay.
    Having a good work setup and the right tools to do the job helps people feel supported. This is another area where collaboration tools can help keep a consolidation strategy. If organizations can empower users for self-service in a cloud-based world while at the same time providing analytics to the IT team, this will be a key component to keep users and the IT department happy in their roles.
    Resources & People Mentioned The first of Eric’s 3 part blog post Connect with Eric Bostick Eric on LinkedIn Connect With Carousel Industries https://www.nwncarousel.com/ On Li

    • 38 min
    The Evolution of the Network Infrastructure with Carla Guzzetti and Dan Dulac

    The Evolution of the Network Infrastructure with Carla Guzzetti and Dan Dulac

    We have seen a lot of quick, unexpected changes over a short period of time in network infrastructure. Organizations are trying to evolve alongside network infrastructure as these changes take place. With all of this change, we all want to know what the future holds. 
    Join this conversation with Carla Guzzetti and Dan Dulac from Extreme Networks as we discuss the 4th industrial revolution, changes stemming from the work from home movement, and the evolution of network infrastructure on this episode of Always On. 
    You will want to hear this episode if you are interested in... The 4th industrial revolution [1:58] The theory of infinite enterprise [5:02] Productivity during the work from home movement [8:01] Balancing privacy and working from home [11:12] The promise of 5G [19:12] How security will be involved in the changes [27:22]  The impact of OT [34:01] Workplaces are changing, so infrastructure must change as well Covid 19 brought about violent and abrupt changes in many aspects of life all over the world including the way we work. As such, organizations have had to adapt quickly to these sudden changes. As a result, network infrastructure has experienced many quick, unexpected changes over a short period of time. With the introduction of cloud computing and increased remote work, the question becomes, how do we evolve the network infrastructure to keep up with the pace of these changes?
    How have people and businesses adapted to working from home? Although there are vertical industries that are struggling from the pandemic, there are many more industries that are rising to the challenge of these changes and innovating the way they do business. The biggest difficulty some businesses face is how to collaborate when everyone is working remotely. In the face of these obstacles, people have come up with creative ways to work around their struggles and many have become even more productive than they were in offices.
    How to tackle privacy and data protection in a work from home world The hybrid workforce is one way that companies will have to continue to adapt to change. Organizations must figure out a way to take something as complex as networking infrastructure and make it simple enough for everyone to understand. A further challenge will be to keep personal data separate from work data. IT administrators want to control everything they come across, so how can employers assure employees that their personal data doesn’t get mixed with business? There are a variety of solutions that could work, but the best way may be a multi-faceted solution. Listen to this episode of Always On to hear potential solutions. 
    Technology will lead the way There are so many promising upcoming technologies. 5G, 6E, and Starlink are just a few of these examples. How they will work together will change the world. These technologies will open up connectivity to parts of the world that have never been able to connect in the past. This will bring on a further revolution in globalization. Although disruption can be scary, it brings about an opportunity for change. Discover how evolution in network infrastructure will continue to change the world by listening to this episode of Always On. 
    Connect with Carla Guzzetti Inflection Points podcast Carla Guzzetti on LinkedIn Connect with Dan Dulac
    Dan Dulac at Extreme Networks Dan Dulac on LinkedIn Connect With Carousel Industries https://www.carouselindustries.com/ On LinkedIn On Facebook On Twitter: @Carousel_Ind On YouTube On Instagram Subscribe to ALWAYS ON
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    • 36 min

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