Ron Thurston's first retail job was at age eighteen, selling men's suits at a Broadway department store in San Francisco. Since then, he's worked in leadership roles at Gap, Apple and Bonobos. Today he's the Vice President of Stores at Intermix. In his book Retail Pride, Ron explores and celebrates retailing. A job that for many he says, is an accidental career. James Cook is the director of retail research in the Americas for JLL.