22 min

An Interview with the CEO & Co-Founder of Officium Labs Marketing Growth Podcast

    • Marketing

Jonathan has been a customer service professional and leader for 22+ years, leading large teams at established companies such as Microsoft, Monster Worldwide, and Autodesk, as well as startups like Postmates, Kabam, and Forte Labs.
A thought leader in the industry, Jonathan often speaks at CX conferences, participates in podcasts, and writes about his passion — the future of customer service and the CS marketplace.
He is focused on shifting customer service from a cost center to a profit center for all businesses.

Jonathan has been a customer service professional and leader for 22+ years, leading large teams at established companies such as Microsoft, Monster Worldwide, and Autodesk, as well as startups like Postmates, Kabam, and Forte Labs.
A thought leader in the industry, Jonathan often speaks at CX conferences, participates in podcasts, and writes about his passion — the future of customer service and the CS marketplace.
He is focused on shifting customer service from a cost center to a profit center for all businesses.

22 min