Antonia Hock: Global Keynote Speaker, Thought Leader & World Renowned Expert in Customer and Employee Experience Evoke Greatness Podcast

Send us a Text Message.Antonia is a mountain climbing, Bronco driving Maverick who blazes her own trails. She is the former Global Head of the Ritz Carlton Leadership Center who felt drawn to put her own bold, authentic, and unapologetic spin on the wide world of consulting and is now the Founder & CEO for Antonia JA Hock and Associates. In this episode, she shares:· How companies who want to capitalize on the decline of customer experience can disrupt in ou...