Providing Clarity in the Chief of Staff Role Aspiring Ops

Céline Felan is the Chief of Staff at SugarCRM, a software solution that helps businesses create customers for life with the world's most intelligent CRM platform. After starting her career as a business analyst with stops along the way in program management, business transformation, and mergers & acquisitions, Céline found herself drawn to opportunities where she was helping leaders bring ideas to life. On this episode of Aspiring Ops, Céline shares how her willingness to accept opportunities with open arms led to her role as the Chief of Staff at Sugar, and helped her understand the importance of providing clarity and managing expectations across the business.