19 episodes

Recent changes in Audiology have left many practice owners struggling to grow. With 3rd party payers becoming more prevalent and reimbursements going down, getting enough people through the door to grow your practice is more challenging than ever before.

Audiology Mastery is designed to provide you with the resources you need to grow your practice. On this podcast, you’ll learn how to increase revenue, improve patient and employee satisfaction, and build a practice that provides for your life without consuming your life.

Host Kevin St.Clergy has been helping audiology and hearing aid practice owners grow for over 25 years. Having helped thousands of audiologists through his talks, books, and coaching programs, Kevin has discovered what works and what doesn't work from the best practices in the world. 

Growing your practice does not have to be a mystery, and Audiology Mastery will show you how.

For more resources on growing your practice, visit us at MedPB.com

Audiology Mastery: How to Build Your Dream Practice Kevin St.Clergy | MedPB

    • Business
    • 5.0 • 16 Ratings

Recent changes in Audiology have left many practice owners struggling to grow. With 3rd party payers becoming more prevalent and reimbursements going down, getting enough people through the door to grow your practice is more challenging than ever before.

Audiology Mastery is designed to provide you with the resources you need to grow your practice. On this podcast, you’ll learn how to increase revenue, improve patient and employee satisfaction, and build a practice that provides for your life without consuming your life.

Host Kevin St.Clergy has been helping audiology and hearing aid practice owners grow for over 25 years. Having helped thousands of audiologists through his talks, books, and coaching programs, Kevin has discovered what works and what doesn't work from the best practices in the world. 

Growing your practice does not have to be a mystery, and Audiology Mastery will show you how.

For more resources on growing your practice, visit us at MedPB.com

    15 to 20 Walk-Ins a Day: How I Grow and Manage My Practice | Tiffany Ahlberg

    15 to 20 Walk-Ins a Day: How I Grow and Manage My Practice | Tiffany Ahlberg

    Feeling overwhelmed by the business side of running an audiology practice? Dr. Tiffany Ahlberg has been there, running her own private practice for nearly a decade. In this episode, Tiffany reveals her strategies for building a successful practice. She also discusses the value of marketing, community involvement, and counseling skills in audiology.

    Dr. Tiffany Ahlberg is the founder and lead audiologist at Ahlberg Audiology & Hearing Aid Services in Cleveland, Tennessee. She has over two decades of experience and started her private practice in 2015.

    In this episode, Kevin and Tiffany will discuss:
    - The inspiration behind starting Ahlberg Audiology
    - Lessons learned in the early days of her practice
    - Building strong patient relationships 
    - Why audiologists must have counseling skills
    - Strategies for managing walk-in patients
    - Minimizing the impact of third-party payers
    - Marketing with Google reviews and Google Ads
    - Strategies for effective hiring 
    - Practical steps for defining and living by your core values
    - And other topics…

    Dr. Tiffany Ahlberg is the founder and lead audiologist at Ahlberg Audiology & Hearing Aid Services in Cleveland, Tennessee. She has over 24 years of experience in the field and holds a Doctorate in Audiology from the University of Florida, along with Bachelor's and Master's degrees from the University of Tennessee, Knoxville. Dr. Ahlberg has been recognized with multiple Readers Choice Awards by the Cleveland Daily Banner and has been a leading figure in her community since opening her private practice in 2015.

    Connect with Tiffany:
    Tiffany’s Website: https://ahlbergaudiology.com
    Tiffany’s LinkedIn: https://www.linkedin.com/in/tiffany-ahlberg-76218813/ 

    Resources Mentioned:
    Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire by Dan Martell: https://www.amazon.com/Buy-Back-Your-Time-Unstuck/dp/059342297X/ 
    Verbal Judo: The Gentle Art of Persuasion by George J. Thompson and Jerry B. Jenkins: https://www.amazon.com/Verbal-Judo-Gentle-Persuasion-Updated/dp/0062107704 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery. 

    • 38 min
    How I Grew My Practice to 26 Locations: Avoid These Newbie Mistakes! | Ross Cushing

    How I Grew My Practice to 26 Locations: Avoid These Newbie Mistakes! | Ross Cushing

    Struggling to raise prices despite rising costs, build a cohesive team with shared values, or keep pace with technology? Ross Cushing has seen it all on his journey building one of America’s largest private audiology practices. In this episode, Ross shares his early mistakes and his best strategies for growing a successful audiology practice today.

    Ross Cushing is the founder and CEO of Live Better Hearing & Balance, with over 26 locations across multiple states. He is a sought-after speaker on practice management and frequently shares his entrepreneurial insights.

    In this episode, Kevin and Ross will discuss:
    - His journey to audiology
    - Challenges in the early stages of a practice
    - Building trust and team development
    - His early struggle to manage his practice’s cash flow 
    - Goal setting for sustainable practice growth
    - The value of developing relationships with physicians
    - Authentic marketing for private practices 
    - His approach to hiring 
    - Challenges and strategies for pricing hearing aids
    - Tips for building a cohesive work environment
    - How to capitalize on emerging trends in audiology
    - Networking and mastermind groups
    - And other topics…

    Ross Cushing is the founder and CEO of Live Better Hearing & Balance, one of the largest private audiology practices in the United States. He opened his first practice in 2007 after working for industry leaders. Under his leadership, Live Better has grown to over 26 locations across multiple states. Ross has also served as the state audiologist for Maryland prisons for 12 years. He is a sought-after speaker on practice management and frequently shares his entrepreneurial insights. 

    Connect with Ross:
    Ross’s LinkedIn: https://www.linkedin.com/in/rosscushing/ 

    Resources Mentioned:
    Live Better Hearing Website: https://livebetterhearing.com/ 
    Good to Great: Why Some Companies Make the Leap...And Others Don't by Jim Collins: https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996 
    Scaling Up: How a Few Companies Make It...and Why the Rest Don't by Verne Harnish: https://amazon.com/Scaling-Up-Companies-Rockefeller-Habits/dp/0986019526 
    Traction: Get a Grip on Your Business by Gino Wickman: https://www.amazon.com/Traction-Get-Grip-Your-Business/dp/1936661837 
    Ready, Fire, Aim: Zero to $100 Million in No Time Flat by Michael Masterson: https://www.amazon.com/Ready-Fire-Aim-Zero-Million/dp/0470182024 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery.

    • 47 min
    Adapting to Emerging Trends in Audiology | Ron Gleitman

    Adapting to Emerging Trends in Audiology | Ron Gleitman

    From low reimbursement rates to complex administrative tasks, traditional managed care is rife with problems. But what if there was an alternative? Dr. Ron Gleitman and his team started Great Hearing Benefits to offer a more viable and profitable solution for audiologists. In this episode, Ron shares how this innovative model improves financial returns, simplifies administration, and ensures high-quality patient care. He also highlights effective digital marketing and practice management strategies.
    Dr. Ron Gleitman is the President of Great Hearing Benefits and a seasoned audiology expert with experience as a practice owner. He is also a specialist in practice development and operations. 

    In this episode, Kevin and Ron will discuss:
    - Dr. Gleitman’s inspiring career journey
    - Balancing patient care and practice management 
    - Digital marketing and online reviews as key strategies for 2024
    - The Great Hearing Benefits alternative to traditional managed care 
    - The value of peer support and professional networks
    - Effective consumer-focused marketing for practices
    - Building long-lasting patient relationships through excellent care
    - Increasing efficiency and profitability with audiology assistants
    - Data-driven decision-making for practice management 
    - And other topics…
     
    Dr. Ron Gleitman is the President of Great Hearing Benefits, an innovative managed care program he helped start to provide a more viable and profitable alternative for audiologists compared to traditional hearing benefit manager (HBM) models. He holds a Ph.D. in Audiology from Purdue University and has significant experience managing audiology practices, including owning a multi-office practice in Chicago. Ron is also the Vice President of Operations at Beltone and was Director of Practice Development at Phonak​.

    Connect with Ron:
    Ron’s LinkedIn: https://www.linkedin.com/in/ronald-gleitman-950154125/

    Resources Mentioned:
    Great Hearing Benefits: https://greathearingbenefits.com
    Beltone: https://www.beltone.com

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery. 

    • 29 min
    How to Thrive as a Private Practice Audiologist: Finally Find Balance and Reconnect with Your Purpose | Dr. Toni Galardi

    How to Thrive as a Private Practice Audiologist: Finally Find Balance and Reconnect with Your Purpose | Dr. Toni Galardi

    Hearing care providers often struggle to achieve balance, no thanks to the pressures of running a practice. Dr. Toni Galardi, once a successful psychotherapy practice owner, reassessed her path after near-death experiences. Recognizing her avoidance of necessary changes, she developed the LifeQuake™ Method to help others achieve fulfillment. In this episode, Toni offers strategies for audiologists to achieve balance, embrace change, and regain their passion for work.

    Dr. Toni Galardi is a licensed psychotherapist and career coach with over two decades of experience guiding individuals through significant life transitions. She is the author of The LifeQuake Miracle.

    In this episode, Kevin and Dr. Galardi will discuss:
    - The concept of "LifeQuake" 
    - Overcoming the fear of change 
    - Her 7-stage model for mastering change
    - Strategies for managing stress 
    - Aligning your work with your highest values
    - Practical tips for maintaining balance 
    - Recognizing the signs of needed change 
    - How boredom can be a catalyst for growth 
    - Mindfulness as a tool for navigating life transitions
    - Regaining passion for your career
    - The value of social support for navigating tough times
    - And other topics…

    Dr. Toni Galardi is an author, speaker, and coach specializing in change mastery. She holds a Ph.D. in psychology and has developed a unique approach to personal and professional transformation, which she calls the LifeQuake™ Method. She is the author of The LifeQuake Miracle: Awakening to Your True Purpose in Times of Personal and Global Upheaval. Her work combines traditional academic training with holistic practices, making her a sought-after expert in corporate and personal development settings​.

    Connect with Dr. Galardi:
    Dr. Galardi’s Website: https://drtonigalardi.com
    Dr. Galardi’s LinkedIn: https://www.linkedin.com/in/dr-toni-galardi-909a5a7/ 
    Dr. Galardi’s Office Phone: 310-890-6832

    Resources Mentioned:
    The LifeQuake Miracle: Awakening to Your True Purpose in Times of Personal and Global Upheaval: https://www.amazon.com/LifeQuake-Miracle-Awakening-Personal-Upheaval/dp/1627878025  
    BreastQuake: Ten Proven Steps to Healing and Preventing Breast Cancer Without Surgery, Radiation, or Chemotherapy: https://www.amazon.com/BreastQuake-Healing-Preventing-Radiation-Chemotherapy/dp/B0CZJDC8PD 
    Dr. Jennifer Simmon’s Book, The Smart Woman's Guide to Breast Cancer: https://www.amazon.com/Smart-Womans-Guide-Breast-Cancer/dp/B0D38MNWBK 


    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery. 

    • 27 min
    Practice Growth Hacks with Bobby Umar: Personal Branding, Networking, and TEDx Talks

    Practice Growth Hacks with Bobby Umar: Personal Branding, Networking, and TEDx Talks

    Many audiologists struggle to effectively communicate their unique value, often getting lost in a competitive market. But what if the solution starts with speaking at TEDx? Branding expert Bobby Umar understands how much an audiologist can enhance their influence by putting themselves out there and building their personal brand. In this episode, he offers actionable advice on using TEDx Talks, digital platforms, and networking opportunities to become a thought leader and grow your practice.

    Bobby Umar is a speaker, coach, and five-time TEDx speaker with expertise in personal branding, authentic connection, and leadership. Inc. Magazine recognizes him as one of the Top 100 Leadership Speakers in North America.

    In this episode, Kevin and Bobby will discuss:
    - The importance of personal branding for a fulfilling career
    - The role of brand clarity in building an A-team
    - Building a good patient base through networking 
    - How TEDx Talks can elevate your brand and influence
    - Where to get started as a first-time speaker
    - Strategies for creating a strong digital presence
    - Building patient trust by offering a stellar patient experience
    - Investing in personal connections for practice growth
    - Digital strategies for practice visibility 
    - The power of personal connection for patient loyalty
    - Networking strategies for audiologists
    - How to get started speaking at TEDx 
    - And other topics…

    Bobby Umar is a speaker, coach, and social media influencer with over half a million followers across social media. Named one of the Top 100 Leadership Speakers in North America by Inc. Magazine, he is renowned for his expertise in personal branding, authentic connection, and leadership. Bobby is a five-time TEDx speaker and has authored three books, including a number-one bestseller. Bobby is the CEO of DYPD (Discover Your Personal Brand), through which he helps individuals and organizations enhance their brand identity and effectiveness through targeted personal branding strategies.

    Connect with Bobby:
    Bobby Umar’s Website: https://www.raeallan.com 
    Bobby Umar’s LinkedIn: https://www.linkedin.com/in/bobbyumar 

    Resources Mentioned:
    Bobby’s Book, How to Network Anytime, Anywhere, with Anyone: Book 1: Live Events:
    https://www.amazon.com/How-Network-Anytime-Anywhere-Anyone/dp/1500817414 

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery. 

    • 31 min
    Digital Marketing for Private Practices, How to Beat the Large Chains | Tucker Worster

    Digital Marketing for Private Practices, How to Beat the Large Chains | Tucker Worster

    Worried your small practice can’t keep up with the larger chains? The good news is as digital marketing rapidly evolves, automation and other cost-effective digital tools can level the playing field. Tucker Worster of HearWorks has successfully leveraged innovative marketing to drive substantial growth in the audiology industry. In this episode, he explains how strategic partnerships, savvy marketing investments, and a focus on patient retention can propel your practice ahead, ensuring you thrive in today’s dynamic market.

    Tucker Worster is the co-founder of HearWorks, a company that provides marketing, automation, and coaching services for hearing healthcare clinics. He has extensive experience managing various aspects of the hearing healthcare market, including multiple buying groups and hearing aid clinics.

    In this episode, Kevin and Tucker will discuss:
    - The evolution of HearWorks and its impact on audiology practices
    - Why transparency is crucial for building a loyal team
    - Why practice owners must invest in patient retention
    - Optimizing Google My Business to enhance patient walk-ins
    - High-impact, low-cost marketing strategies.
    - Enhancing the patient experience through automation
    - Adapting to the rapidly changing landscape of digital marketing
    - How flexibility contributes to a positive work culture
    - The benefits of audiology mastermind groups 
    - Emerging trends in audiology marketing
    - And other topics…

    Tucker Worster is a co-founder of HearWorks, a company that revolutionizes marketing, automation, and coaching for hearing healthcare clinics. Under his leadership, HearWorks went from struggling to generating $10 million in revenue within three years. The company was recognized on the Inc. 5000 list of America's fastest-growing private companies in 2022 and 2023. Tucker serves on the Ambassador Board at Baylor University’s Center for Professional Selling. He has extensive experience managing various aspects of the hearing healthcare market, including multiple buying groups and hearing aid clinics. Currently, Tucker holds ownership stakes in several hearing aid-related enterprises.

    Connect with Tucker:
    Tucker’s LinkedIn: https://www.linkedin.com/in/tuckerworster 
    Tucker’s Email: tucker@hearworks.com 

    Resources Mentioned:
    HearWorks Website: https://hearworks.com

    The Only Thing:
    If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 

    This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.

    It’s the best resource I know for growing your audiology practice.

    Get your copy for free at http://medpb.com/mastery. 

    • 34 min

Customer Reviews

5.0 out of 5
16 Ratings

16 Ratings

Jimmyy500 ,

GrowingDigital1

These episodes are really good. Not just for medical practices, but useful for any SMB owner.

LBearNola ,

Amazing & relevant podcast

As a business owner, this podcast is relevant, interesting and relatable. I have learned something in each one. I recommended my staff and students also listen because there are so many relevant topics that anyone in our industry can learn something. Love it!

BLFAUD ,

Great podcast

As someone not in an owner role, I still really enjoy hearing the content and learning how to be the best I can be. I really identified with the noble purpose episode and finding your way/culture. I can’t wait to catch the next episode.

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