Avoid IT Bottlenecks: Understand the 5 IT Support Tiers That Actually Solve Business Problems

$400 billion is lost every year due to IT downtime. Most of it happens because support tickets go to the wrong tier—or the team doesn’t have a real structure. This episode breaks down IT Support Tiers 0 through 4 and explains how to route the right problems to the right people—fast. Whether you're scaling or stuck, this is how smart teams solve problems without wasting time or budget.

Read more: https://www.crescenttek.net/post/what-is-the-difference-between-it-support-tiers

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