Baked in family values: leading and transforming the Bakers Delight business

What does it take to lead an iconic family business? Elise Gillespie grew up with her parents’ business Bakers Delight, and it Is now a leading light in Australian family business.

In this podcast we talk about family business and life lessons learned, what informs her leadership style, transforming an international network of more than 700 stores to meet the ever-changing demands of today’s convenience-driven customers, and delivering a robust business model for franchisees.