"The most important thing that I teach the students is to be human. To see the person sitting in front of you. To be kind."
Joanne Rolls remembers a patient who reminded her that, even in the face of bad news and uncertainty, being human and kind can make all the difference. This essay was published in the Teaching and Learning Moments column in the June 2019 issue of Academic Medicine. Read the essay at academicmedicine.org.