Becker’s Healthcare Podcast Becker's Healthcare

Kim Henderson, Chief of Staff & Enterprise Patient Experience Officer at Novant Health joins the podcast to discuss her background, strategy for patient experience, the most impactful change she's made in the last year, how she sees patient experience evolving, and what will be a differentiator for her health system in the future.

In this episode of the Becker's Healthcare Podcast, join Dr. Chuck Harr, Chief Medical Officer, and Jon Peterson, Business Manager of Surgical Services at WakeMed Health and Hospitals, as they delve into the intricacies of optimizing operating room efficiency. They discuss their professional backgrounds, highlight the critical role of the OR in healthcare, and share valuable insights into the trends and success stories they've witnessed. Discover why they chose to collaborate with a third-party vendor rather than leaning on existing workflows, the benefits of real-time OR performance metrics, and their advice for healthcare leaders looking to enhance OR efficiency through technology. Tune in for an engaging conversation that promises to shed light on the future of surgical services.This episode is sponsored by LeanTaaS (https://leantaas.com/).

Join us for an engaging episode of the Becker's Healthcare Podcast featuring thought leaders Kerry Heinrich, President & CEO of Adventist Health, Kevin P. Forster, Principal at ECG Management Consultants, and Molly Gamble, Vice President of Editorial & Editor-in-Chief at Becker's Hospital Review. In this episode, we delve into the complex world of leading a diverse health system while striking a balance between urban and rural healthcare delivery. Our experts will explore the challenges and strategies involved in serving diverse populations and markets while maintaining consistent patient care experiences. Tune in as we discuss topics such as service line rationalization, clinical coordination, and the crucial role of physician enterprise recruitment, retention, and productivity across disparate healthcare landscapes.This podcast series is brought to you by Becker’s Healthcare and ECG Management Consultants (https://www.ecgmc.com/). ECG is a leading consulting firm that has worked exclusively with healthcare organizations for more than 50 years and helps them achieve their most critical goals.

Join us in this episode of the Becker’s Healthcare Podcast series as we delve into Virtua Health's unique and human understanding-focused approach to patient experience. Our guests, Ryan Younger, Vice President of Marketing at Virtua Health, and June Captain, AVP of Customer Strategy at NRC Health, share valuable insights into how marketing, storytelling, and language play crucial roles in shaping the patient experience. Discover the metrics that drive success, strategies for building a deep understanding with consumers, and the elements that make Virtua's approach stand out. Plus, gain practical advice on initiating a patient-centered approach in healthcare organizations that are just starting on this journey. Thank you for joining us, and a special thanks to our sponsor, NRC Health.This episode is sponsored by NRC Health (https://nrchealth.com/).

This episode features Jakob Emerson, Associate News Director at Becker's Healthcare. Here, he discusses the continuation of hospitals & health systems dropping their Medicare Advantage contracts and Mark Cuban's Cost Plus Drug Co. scooping up more partnerships with payers across the country.

This episode features Dr. Zaki Anwar, Interventional Pain Management Specialist and Founder at Chicago Stem Cell Therapy & Pain Management Institute. Here, he discusses his background & key insights into his organization, the future of medicine and regenerative therapy, advice for emerging physicians, and more!