Blocktalk - the podcast for UK Property Management Professionals Blocktalk UK

Welcome to this week's Bitesize edition of the recent Blocktalk Clientcast with Brian, Will and Jaxx. This is a short 8-minute snippet from the full podcast. 

In this episode we hear from Brian and Will talking about development updates and the podcast!



Enjoy the episode!
Follow the producers of the Blocktalk Podcast, CPL Software on LinkedIn

Welcome to our quarterly episode for CPL clients - the Blocktalk Clientcast. 

In this episode Brian, Will, and Jaxx cover:

00:41 Team update
03:35 Development update
09:45 Conference attendance, come and chat to the team
12:19 Blockworx and AI
16:02 Blocktalk podcast


Enjoy the episode!
Follow the producers of the Blocktalk Podcast, CPL Software on LinkedIn

Blocktalk Bitesize is the short 8-minute segment from the latest Blocktalk podcast. This week we have a bitesize piece from Gary Dickson's podcast. In this bitesize piece Gary talks about the limited use of legacy software systems and how to scale up digital usage.

Gary Dickson is the Digital and Design Manager at the SFHA. Gary brings a wealth of experience and knowledge for housing associations who are shifting to automated, digital processes and this is an excellent conversation with lots of takeaways.



Follow the producers of the Blocktalk Podcast, CPL Software on LinkedIn

Thank you for joining us for another episode of the Blocktalk podcast. In this episode we catch up with Gary Dickson who is the Digital and Design Manager at the SFHA.

Gary brings a wealth of experience and knowledge for housing associations who are shifting to automated, digital processes and this is an excellent conversation with lots of takeaways.

We hope you enjoy the episode, and please do reach out to Gary if you have any questions.


02:40 Can you tell us and the audience a bit about what you do at the SFHA? 
07:47 The Digital Checkup online tool
13:55 The shift to digital and automation in the housing association sector
24:02 Where can housing associations begin or is there a roadmap to follow?
28:29 Do you have any best practice examples that you can share?



 
Follow the producers of the Blocktalk Podcast, CPL Software on LinkedIn

Welcome to the Blocktalk Podcast.

Today we have the third in a new special series called Blocktalk Explores covering three specific areas of the industry that have come up time and again – Education, recruitment, and customer service. We’re asking industry leaders to tell us what they’re doing to overcome these challenges.  

In this episode, Andrew Bulmer, CEO, The Property Institute discusses Customer Care in the industry.

It was brilliant to catch up with Andrew again, and we're sure you'll get many takeaways from this episode.

Catch up with Andrew's other two episodes covering Education/Awareness and Recruitment.

Blocktalk Explores episodes

1. Education/Awareness of the role of a property factor 💼
2. Recruitment
3. Customer Care 😀

Enjoy!
Follow the producers of the Blocktalk Podcast, CPL Software on LinkedIn

Welcome to the Blocktalk Podcast. Today we have the first in a new special series called Blocktalk Explores covering three specific areas of the industry that have come up time and again – Education, recruitment, and customer service. We’re asking industry leaders to tell us what they’re doing to overcome these challenges.  

This week Andrew Bulmer, CEO of The Property Institute discusses Education/Awareness and Recruitment, in two separate episodes.

In this first episode, Andrew shares his views on Education and Awareness of what property factors do and the role of the owner in property maintenance.

Blocktalk Explores episodes 

1. Education/Awareness of the role of a property factor 💼
2. Recruitment
3. Customer Care 😀
Follow the producers of the Blocktalk Podcast, CPL Software on LinkedIn