Is brick and mortar dead or is it just coming alive? Join industry veteran, Bobby Marhamat, as he investigates the future of brick and mortar, why it's gotten a bad name and what it takes to create a customer experience that increases ROI and keeps people coming back for more. Join him as he interviews the experts and learn what it takes to make or break the in-location experience.
PODCAST 84: Katherine Cullen
What is the NRF (National Retail Federation) and what do they do? Today’s guest, Katherine Cullen, is the senior director of industry and consumer insights for the National Retail Federation’s research team. That means that she leads NRF’s research on consumer spending and emerging retail trends. What does that information tell us about retail today? […]
PODCAST 83: Doron Friedman
Over recent years, there have been many changes in what people expect from retailers. People want to shop locally, but they also want the convenience afforded to them by big retailers. SpotOn helps smaller retailers achieve that. Today, you’ll hear from Doron Friedman, co-founder of SpotOn. Listen to the episode to hear more about Doron […]
PODCAST 82: Pervez Pir
Has the definition or expectation of convenience changed over time? The people who might best know the answer to this are people in the convenience store business – people like today’s guest. Pervez Pir is the President of Retail at Loop Neighborhood Marketplace, and he has an important perspective on the value of convenience and […]
PODCAST 81: Tommy Yionoulis
When you’re a business operator, how can you make sure you’re on track, gather the information you need, and keep up with what your team needs and what they’re doing? The answer is good operations management. And that’s what today’s guest’s business does – operations management and analytics. Tommy Yionoulis is the founder of OpsAnalitica. […]
PODCAST 80: Dan Goldman
Retail has undergone a lot of changes over the past few years. In today’s episode, you’ll hear from Dan Goldman, strategic consumer and retail industry executive who explains what’s changed for the retail industry during the pandemic, the importance of focusing on creating closer relationships with customers and appealing to their motivations, and what Dan […]
PODCAST 79: Lance Graulich
You can’t think about brick-and-mortar retail without considering franchises. Is a franchise right for you? Will a specific franchise work in your region of the US? How much work does it take to maintain a franchise? These are some of the important questions that a person must consider when thinking about franchising. In today’s episode, […]
In these changing times there is so much speculation about what will happen with brick and mortar. This podcast spells is out so well. Not only is it informative but it’s also fun and entertaining! Cool stuff! Definitely worth a listen!
You don’t have to say “so to speak” after everything you say
Title says it all
Enjoyed listening to Melissa and Bobby... just subscribed. Looking forward to next week.