Welcome to "Bring Your Own Chair" a CX Accelerator podcast! This is a resource by the CX professional for the CX professional to accelerate your career journey on a fulfilling path.
Building The "Burning Platform" for CX
Lynn Hunsaker is known worldwide as one of the best CX authors and analysts in the space. Join her and host Sally Mildren for a refreshing and challenging conversation covering everything from modernizing your Voice of Customer approach to generating clear ROI, to continuing education for CX leaders and so much more!
Join CX Accelerator: https://www.cxaccelerator.com/community
https://clearaction.com/ - Lynn's CX Mastery Education Resources
Linked In: https://www.linkedin.com/company/clearactioncontinuum/
Living, Leading and Embodying CX in Your Organization
Join Justin and Sally for a "CX Wake Up Call!" It's never been more important for CX professionals to demonstrate strategic value. From education, to inspiration, to elevating our metrics....this episode will tell you how to do it!
Scaling The Employee Experience
Join employee experience expert and IT service management guru, Matt Beran, as well as our amazing host Sally Mildren for episode five. Sally and Matt engage in a wonderful dialogue on how to design a work environment that helps great experiences to come to life!
Creating a Case for Customer Experience
Join Mary Carter for an extremely helpful and practical discussion on how to build a compelling case for Customer Experience as a leader inside of an organization. From gaining the right type of buy-in, to modern CX measurement, to cross-collaboration this episode will illuminate an exciting path forward!
Grow Your CX Career Without Losing Yourself
Join the incredible Karin Hurt for six key #leadership principles and a LIVE "Asking for a friend" segment with a CX Accelerator community member!
CX Is NOT A Solo Sport
Join host Sally Mildren and our CX Accelerator Chief Learning Advisor, Jenny Dempsey for an awesome conversation on how CX professionals and both engage in meaningful community and CREATE meaningful community through this work.