9 episodes

Welcome to the British Airways Official Podcast. Every month we will be discussing key subjects around the airline.
Each episode will see hosts joined by special guests who also work at British Airways, to delve into some of the exciting activity going on at the airline. 
The podcast is a first for British Airways and will be hosted by four of its colleagues, who work in different areas of the business. Julian Marshall, a British Airways 777 training captain; Paul Ewen, a customer service manager (CSM) based at London Gatwick airport; Molly Armstrong, a team leader based in the Manchester customer engagement centre; and Caroline Ali, a customer experience representative based at London Heathrow airport will spend each episode finding out more about little-known areas of the airline. 

Hosted on Acast. See acast.com/privacy for more information.

British Airways Official Podcast British Airways

    • Leisure
    • 5.0 • 1 Rating

Welcome to the British Airways Official Podcast. Every month we will be discussing key subjects around the airline.
Each episode will see hosts joined by special guests who also work at British Airways, to delve into some of the exciting activity going on at the airline. 
The podcast is a first for British Airways and will be hosted by four of its colleagues, who work in different areas of the business. Julian Marshall, a British Airways 777 training captain; Paul Ewen, a customer service manager (CSM) based at London Gatwick airport; Molly Armstrong, a team leader based in the Manchester customer engagement centre; and Caroline Ali, a customer experience representative based at London Heathrow airport will spend each episode finding out more about little-known areas of the airline. 

Hosted on Acast. See acast.com/privacy for more information.

    British Airways The Check in

    British Airways The Check in

    As we begin the winter season our podcasters Julian, Molly and Paul go behind the scenes to find out more about how our Global Operations team plan and manage weather events.
    Our Head of Operational Readiness and Accountable Manager Operations, give us an insight into the complexities involved both in the run-up to a weather event and on the day, sharing examples from the UK and the US East Coast.
    They also chat about the close relationships with the MET office and Heathrow Airport, essential for working through the many pieces of the operational jigsaw, to minimise disruption for our customers and operation.

    Hosted on Acast. See acast.com/privacy for more information.

    • 30 min
    British Airways The Check in

    British Airways The Check in

    Tune in as our podcasters Molly and Caroline talk Black History Month (BHM) with Carol Llewellyn and Kurt Morlese from BA’s Being of a Minority Ethnicity (BeME) network.
    As BHM celebrates its 35th year, Kurt and Carol talk about their own heritage, why Black History Month matters and what we can do to make a change. Kurt also tells us why educating the younger generation is vital, what Notting Hill Carnival is really about and how he celebrates with his own family. 
    Meanwhile, Carol reveals the reaction she sometimes receives to her Welsh surname, why Black History should be celebrated all year round and expresses her vision for diversity in the future.


    Hosted on Acast. See acast.com/privacy for more information.

    • 28 min
    British Airways The Check in

    British Airways The Check in

    Our podcasters take The Check In on tour, to British Airways Engineering Wales (BAEW).
    Colleagues in Cardiff take Paul, Caroline and Julian on an exclusive tour of BAEW to share the incredible work that goes on at their base. 
    We bring the podcast to life in our first video episode, giving you the chance to see a stripped out aircraft cabin, find out more about the black box on board...and you won't believe how many different parts make up an aircraft toilet!
    A huge thank you to Sarah-Jayne Worley, Henryk Golaszewski, Aaron Papantoniou, Alexander Lewis and Jan Cegielski for featuring on the podcast, and a shout out to the whole team at BAEW who contributed to the tour and helped make it happen. 

    Hosted on Acast. See acast.com/privacy for more information.

    • 36 min
    British Airways The Check in

    British Airways The Check in

    Since her accession to the throne, Her Majesty visited 116 countries and we are honoured that she flew with us for many of her historically momentous trips. As we proudly stand together with the United Kingdom, to thank Her Majesty for her service, some of our colleagues have come forward to share their stories from over the years.
    In this special edition episode, hear from Jim Davies, a volunteer at our Speedbird Heritage Centre, Lorraine Longden and Sally Kennedy, who both operated as cabin crew for many of Her Majesty’s royal visits, Jock Lowe, a former Chief Concorde Pilot, and Marleen from Brussels, Marianne from Bermuda and Gina from our BA headquarters.

    Hosted on Acast. See acast.com/privacy for more information.

    • 24 min
    British Airways The Check in

    British Airways The Check in

    To round up celebrations for Her Majesty The Queen’s Jubilee, our podcasters caught up with Jim Davies from our British Airways Museum.

    Hear about flights Her Majesty has taken over many years with BA. Jim also recalls his personal account of the day the Queen visited Waterside to mark our 100-year anniversary and gives a great insight into the heritage collection on display in the Speedbird Centre; including the one piece of memorabilia Jim would love to still find!

    Hosted on Acast. See acast.com/privacy for more information.

    • 27 min
    British Airways The Check in

    British Airways The Check in

    Our podcasters chat with our Community Investment Manager, Mary Brew, to get the latest on all the community work going on at British Airways, focusing on our recently launched Community Fund and how we've been supporting the crisis in Ukraine. Listen to find out how much our colleagues have raised on board for the record-breaking Disasters Emergency Committee (DEC) Ukraine Appeal, and hear directly from Simon at the DEC about how the funds are helping those affected by the crisis. Caroline, Molly and Paul also chat with Jackson, the founder of Fantasy Wings, and Mandy Fox, one of our Global Ops community champions. 
    Hosted on Acast. See acast.com/privacy for more information.

    • 33 min

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