Building A Recognition Partnership

We traveled with Josh Kerns to Chicago to meet with Tom McCauley and Leslie Strong from Athletico, one of the largest physical and occupational therapy providers in the country. They recently celebrated one year as our client so we discussed what it takes to build a recognition program and partnership. 

In this episode we answer:
- What triggered the decision to find a recognition partner? (5:19)
- How many employees/locations does Athletico have? (8:14)
- Did recognition vary by location in the past? (8:57)
- What were some key considerations for initial program design? (9:58)
- What did buy-in look like across the organization for a recognition solution? (11:51)
- How many other vendors were considered and what was the evaluation process? (16:13)
- What impact has the program had so far? (21:53)
- What has adoption looked like? (23:42)
- Are there ongoing communications to remind employees to recognize through the program? (26:08)
- At what point did it become apparent that the technology would be a game changer for Athletico? (27:29)
- Were time, energy, and resources considerations? (31:14)
- What were some interesting facts uncovered during the one year program review? (33:03)
- What does tenure look like across the organization? (34:19)
- What's on the horizon for Athletico's employee recognition and engagement? (38:14)

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