Agency Lessons | Interviews with Founders, Owners, and Operators about Growth and Operations Jakob Greenfeld

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00:00:00 - Introduction to today's key topics: Balancing Agency and Software Development, Exploring AI Opportunities, Global Hiring Strategies, Maintaining Remote Team Culture, Using CRM for Growth.

00:02:30 - Discussion on balancing agency work with software development. Key challenges and strategies to overcome them.

00:10:15 - Exploration of AI opportunities. Understanding the potential of AI in transforming businesses and industries.

00:19:45 - Deep dive into global hiring strategies. How to find and attract the best talents around the world.

00:29:30 - Maintaining a positive and productive culture in remote teams. Strategies for managing and motivating a dispersed workforce.

00:40:00 - The role of CRM in business growth. How to leverage CRM tools for enhancing customer relationships and driving growth.

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00:02:15 - Agency Offers Evolution Explained00:07:45 - The Role of Incentive Alignment in Success00:13:30 - Proven Strategies for Effective Hiring00:18:50 - Journey of Building a Successful SaaS00:24:20 - Power of Personal Brand in Business00:29:55 - Boosting Operations Using Typeforms00:35:10 - Overcoming Challenges in SaaS Development00:40:40 - Striking Balance: Brand and Product00:45:30 - Ensuring Effective Team Communication00:51:00 - Predicting Future SaaS Platform Trends

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00:00:00 - Andrew Pierno talks about his career in venture-backed companies and how he started his cold email agency, Cold Email Studio.00:02:45 - Andrew Pierno discusses the challenges and lessons learned from running a cold email agency and the importance of finding the right market, message, and timing.00:05:34 - Andrew Pierno shares insights on how his agency evolved by focusing on content marketing and thought leadership to attract ideal customers.00:08:27 - Andrew Pierno talks about the challenges faced by agencies in terms of profit margins and how they shifted their focus to increase profitability.00:11:07 - Andrew Pierno talks about the process of acquiring and turning around businesses, emphasizing the importance of buying businesses with growth potential and a working channel.00:17:38 - Andrew Pierno discusses the factors that make a business attractive for acquisition, including product, customers, and channels, and the reasons why some people choose to sell their businesses.00:20:11 - Andrew Pierno shares his approach to finding and evaluating businesses for acquisition, including direct outreach, online marketplaces, and inbound leads.00:25:25 - Andrew Pierno highlights the importance of timing and exhaustion as reasons why people sell their businesses, and the challenges of competing with other buyers on online marketplaces.00:28:49 - Andrew Pierno talks about the value of his online presence and audience in raising outside capital and differentiating his agency in the acquisition space.

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