Business Design Podcast

Business Design Podcast

The business design podcast helps entrepreneurs design and build businesses that succeed on their own even if you take a 6 month vacation.

Episodes

  1. 01/23/2018

    BDP 11 – Matt Paulson

    Show Notes Matt Paulson is an entrepreneur. His journey of entrepreneurship started at an early age. In fourth grade he made a website that gave him a passive income of $25 – $100 per month. Like most of us, he went to college, graduated with a degree, went on to his masters, and finally landed a good job. After a few years working in that job, he believed that he could do so much more with his skills. He quit and went on to start his own company. Since then he has made several successful online companies. Market Beat; a financial media company, send out daily investment newsletter to about 445,000 people GoGo Photo Contest; helps animal shelters raise money US Golf TV; publishing company in the golf industry Falls Angel Fund; regional angel fund to invest in high growth companies in South Dakota and surrounding states In this episode, Matt talks about being a Christian Businessman in this industry, managing employees that are stationed around the world, and about his own superpower – automation. Follow these links to learn more or get in contact with Matt Paulson. mattpaulson.com twitter.com/matthewdp facebook.com/matthewpaulson ICQ: 4370199   Show Description The Business Design Podcast helps entrepreneurs design and build businesses that succeed on their own even if you take a 6 month vacation. Hosted by John Hwang and Scott Andersen, they share their successes and pitfalls and equip you to make daily progress in your business. Transcription [00:00:00] Welcome to the business design podcast. The podcast that helps enterpreneurs design and build businesses that succeed on their own even if you take a six-month vacation. We are your hosts, Ian, John, and Scott. We’re here to share the successes and pitfalls of many enterpreneurs like you and equip you to make Daily Progress in your business. V1 John: can you introduce yourself to our audience and tell us a little about yourself? Matt:  Sure my name is Matthew Poston. I am the founder of a business called Market. It is a financial media company. We send out a daily investment newsletter to about 445,000 people. I have a few other businesses GoGo photo contest helps animal shelters raise money. And then Us Golf TV is a Publishing Company the golf industry. And finally Falls Angel fund is a regional Angel fund to invest in high-growth companies in South Dakota and surrounding states. Wife two kids. I live in Sioux Falls, South Dakota. I think that’s it. John: Awesome, can you take us a little bit back to the beginning. And shares a little life story about, kind of how you got to where you. Are trying to look into your childhood and a little bit about yourself. Matt: Yeah, so my first internet business happened when I was in fourth grade. This would have been like 1995, back before nobody knew, anybody knew about the internet really. But I had a little website about SimCity 2000 and all the other Sim games. I played at cheat codes that we’d used and screenshots, and little apps that worked John:  wihat year was that. Matt:  It’s probably ’95, ’96, ’97 somewhere in there. John:  Oh my God, who taught you how to write or like build it a website at when your fourth grade? Matt: nobody. kids can learn anything if they put their effort into it. It’s easy to learn stuff as a kid. [Fair enough] Harder learn stuff as an adult. So while I really got started with HTML like on message boards, like you could, you know, putting the HTML tags, I figured oh that’s how you bold text. That’s how you italic text. And that’s how you do an image. You know fourth-grade Matth picked that up, so I mean my SimCity website hosted on geocities, and I put little ads for an ad Network that was then called Save Thought, and it had actually like free hosting from somewhere else. I get like a buck 50 if anybody ever clicked on it, and I think I was making maybe 25 bucks a month as like a middle school student, or as a grade school student. Middle School student getting checks in the mail, and my parents are like how the heck are you getting these checks in the mail, and I kind of told them, it’s like oh that’s interesting. So for my middle school years I was making between 25 and hundred dollars a month with a little website, and that that was, that was the origin story of the original. You know Matt Paulson business. John: Did you have anything else like in high school or college that you kind of dabbled in because of that experience? Matt: Yeah, so most of my high school years I spent on the debate team which is an all time consuming kind of thing so I didn’t have time for a business. I worked at Burger King High School. I didn’t really enjoy it. Then I worked at a gas station my senior year and had a lot of free time to think about internet business. Didn’t really do anything with it. I really got to start in college again when I was a sophomore this talent. I went to school with 7,000 people not a lot of job opportunities though. I started doing freelance writing on a site called Associated Content, and they would pay like five to ten dollars for a 400 word article. So I started about you do 10 of them a day, something like that. I made a nice income of about 4,000 $2,000 a month doing that as a college student. Eventually that morphed into being that I could just do this on my own blog and see where that went. And like everybody else in 2007 or so had personal finance blog telling people how I’m going to get out of debt, and you know there’s a million those websites back then. And I can’t figure it out. It’s like wow people don’t really care about my content, but there are plenty of people that are going to buy links for me and people are clicking AdSense ads. So I made like four others just like it. So I had you know five personal finance websites that I’d tell blinks on the SEO agencies, and they’ll get a little bit of Adsense revenue and 2010 I grown that too. I  think we did over Pike. I think we did 139,000 in 2010 in revenue from those five little websites. Which going great until February of 2011, which is when the panda update happened and everybody that had a personal finance blog in world just got creamed. So my traffic went half overnight. I mean that was really when you’re starting to punish you know link buying too. So people stopped doing, because site-wide links were not a good thing to do anymore. So that Revenue took a real dive, but John: just to interrupt real quick you mentioned, “we.” Is that just habit, or is there a partner? Someone you’re  working with? Matt: No. I’ve, I’ve had team members since about [00:05:00] 2008. I and my first website that people that write for me. Now I have actual employees in my business, so not a huge team, but we’re at four employees including myself, and another five contractors. So though the whole Market B team’s currently nine people. [Wow!] So we’re growing up being kind of a real company now with a 401k plan and PTO and all those other scary words that most solo entrepreneurs don’t ever have to think about. John:  Right are they all based in your hometown. Where you work out or where they are located? Matt:  Sure. So two of my employees are in Sioux Falls, and then one of them is in Florida, and then my contractors are Guatemala, India, New York, Chicago, and Sioux Falls. So it’s just– people I work with– our people– people out– our employees are people, are you know mostly I’ve met in person. and Don, my guy in Florida, I’ve met him once actually, but you know I’ve been working and stuff for 10 years. He’s been doing so much for me is like, huh yeah, I better start calling you an employee. Yeah, so we’re in the process of getting him to be employed. V2 John: When that happened in 2008. When you’re having those sites, were you working a job while you’re doing that? Or did you– call –was that like a full income kind of source of income? Matt:  Yeah, so I graduate from college in 2008. I had a full-time job that summer. I did a master’s degree the following year. And then after that I took a job at the little web design agency called Factory 360. I did dot net web development for them, and I did that until November of ’12. And frankly I probably quit way later than I should have if I were doing it over again. have probably never took the job and just done my own thing, but you know, it’s easy to look back and see how it worked out and think I could have done that sooner. But you know that you think I got this really risky internet business. You know. It could disappear overnight. I should probably keep my job. But eventually had enough revenue for enough months in a row, or I thought well, I suppose if it doesn’t work out, I just go get another job. And finally made that jump. John:  Do you remember that kind of period where you were feeling like I couldn’t trust this and then and then finally seeing okay? What made you get the confidence about saying I can just go get another job and whatnot what was that? Matt:  Yeah, so I was actually thinking about quitting maybe year and half before I actually did and I think I had gotten it up to about 25 Grand a month in Revenue. But some’n happened with one of my sites. I think I got penalized actuall, something like that, but I went from twenty five to 14 the next month, so it’s like. Oh well. I mean it isn’t so stable. [Sure] But then I kind of figured out what I did wrong. I fixed it. I kind of spread the money around a few different sites, so like wow if one of these get penalized, I’ve got the other. So it was less worried about it, then John: yeah, two years ago when we first met– micro comf yeah, I think. My recollection you said yet one employee, full time employee back then [yep] and some maybe two or three contractors is what I remember Matt: yeah, that sounds about right. John: okay. What’s changed so

    30 min
  2. 01/16/2018

    BDP 10 – Christian Genco

    Show Notes Many people dream of a job where they can travel all over the world while they work remotely. Christian Genco lives this dream. Christian Genco is a software developer from Dallas, Texas.  Since graduating from SMU in 2013, he has gone on to develop many projects that make more money than he spends. On this episode, John and Christian discus different experiences in his life–from homeschooling to traveling–that have brought him to where he is today. To find out more about Christian, visit his website here. Show Description The Business Design Podcast helps entrepreneurs design and build businesses that succeed on their own even if you take a 6 month vacation. Hosted by John Hwang and Scott Andersen, they share their successes and pitfalls and equip you to make daily progress in your business. Transcription [00:00:00] Welcome to the business design podcast. The podcast that helps enterpreneurs design and build businesses that succeed on their own even if you take a six-month vacation. We are your hosts, Ian, John, and Scott. We’re here to share the successes and pitfalls of many enterpreneurs like you and equip you to make Daily Progress in your business. John: Can you share with our audience who you are? Your name and where you’re from what you work on. Christian: My name is Christian Genco. I’m from Dallas, Texas, and I have been full-time making software since 2013 which was the year I graduated college, so I have I’ve never had a real job. John: Let’s take a step back and talk a little bit about like where you grew up from, did always grow up in the area, or where you’re originally from around Dallas. Christian: Yeah, I went to high school at Southlake Carroll, and my dad has a urgent care practice in the area, and then I went to college just to just a few miles away at Southern Methodist University. John:  I think you have like a really interesting background because I heard that you were homeschooled and that your parents like obviously you’re homeschooled, and you didn’t go to school until High School. Is that correct? Christian: That’s right. Yeah. I was homeschooled up until eighth grade. I think it’s a decision that I’m going to be making with my kids too. The things that I’ve seen coming out of homeschooling, the effect that it has on kids, I think is overwhelmingly positive. We were talking a little bit earlier about how it teaches kids to be more independent thinkers, to be more self driven, to be motivated more by internal goals and internal motivations versus just what their teachers are telling them to do. I think it makes people more interesting. John:  So can you expand on that little bit more in terms of can you give me an example of how that how that works out in terms of how did that? How does it get you to be more independent and self study and do things like that like well. We’re specifically about homeschooling that inherently makes you be more like that than as opposed to going Schoo? Christian: My upbringing in particular was very Loosely structured, and you can homeschool in many different ways the way that I was home-schooled was structured basically as here’s this book that’s your main curriculum. You’re expected to do a lesson every day. You have one for math, you have one for English, you have one for science. You can get through these if you’re motivated in under an hour, and that’s your school for the day. The rest of the day is up to you. You can do whatever you want. You can work on your own independent projects. There are stories from when I was I think two or three that I would just spend hours piecing together pieces of paper with tape. And I made a parachute every one point and tried to convince my mom to let me jump off the balcony to test it because I was sure that it would work. It was reinforced with lots of tape. Um. That’s the environment that kind of shaped the thing that I do in my free time. I got very very comfortable with long stretches of time that were undirected and got very comfortable exploring different options. So I would get a, a passion for something like magic. I used to do magic tricks for birthday parties when I was younger. Just because I had so much time that when I got excited about something I could really dive deep down into it and learn everything there was to know. Go to the library and rent every book on the topic and learn them all, watch videos about it, and practice the same tricks over and over, which is just that kind of long stretch of time, it’s not popular to call it deep work. That’s something that from a very early age. I was fostered in to getting very comfortable with and learning systems for how to deal with and how to how to do productive things during. I think it was incredibly beneficial that shaped now. A lot of the ways that I approach work now. Whereas before I would spend all day, you know, learning trivia facts about Harry Potter or doing magic or making these things out of tape and paper and now it’s spent making software. Which, in talking with other people who have more traditional jobs, is not something that I think other people are comfortable with. Other people are very comfortable in the environment they grew up. Where they are sitting in a room with a bunch of other people and the teacher tells them exactly what to do and defines what success is. The idea of you have unbounded time you can work on whatever you want scares them. Because that’s not that’s not an environment that they grew up in. I find it funny sometimes how how hard it is to convince people of the advantages of your in my lifestyle where you can work on whatever you want. You are in complete control of your business because it’s very scary if you don’t come from a background where you’re comfortable in that. John: Did your parents didn’t know that was going to be the benefits was intentional on their part? How much awareness did they have of the benefits of those stretches and the kind of practices that you develop and disciplines it develop. Christian: I think their primary motivation was that they were very disappointed in the level of Education of public schools in Dallas. They looked at private schools. They looked at different public schools, and they both had disappointing experiences in public schools that they went to. So for them it was a it was a educational choice. It was a you get one-on-one attention, as opposed to ideally five minutes of a teacher’s attention per day, if you divide it among the students that they would have. So just educationally you’ll have a better education. The plan I think was for me to be a doctor so everything was designed kind of with that in mind. We’re going to try to get you the best education to prepare you for medical school. And it just so happened that it also prepared me for being very flexible and being able to deal with working on my own.   V2   John: So what was transition like when you went back to school? That must have been one hell of a transition from being unstructured, being able to work on your you know things that interested you alongside with the curriculums and schooling that you had to do. You know they also talked about you know the negatives of homeschooling potentially being about, you know, being sold peeing able to socialize, and that’s the benefit of sending kids to school. Maybe that was one reason why they decided to send you to high school, and what not. But in terms of, why did you go to high school, like a traditional high school? And what was that transition like, I mean, that must have been hard. Christian: The transition is definitely hard. It’s a vastly different environment. You’re interacting with kids on a very regular basis. I had done social things before like Theater, which I really enjoyed. I think that that prepared me in a lot of different ways. Different sports teams and things, but it’s really not the same. It’s not the same as school and seeing the same people over and over. And the level of social interaction is is definitely different. I don’t know a good solution for that. I don’t know what better way to transition. That’s definitely something that I’ll be trying to figure out with my kids. John: Do you think College transition is the better time to transition? Or? Christian: I think transitioning at College. Would have been easier socially. Because the type of work that you’re doing in homeschool is much more similar to college than in than high school is to college. John:  Right right Christian: it would have been much more difficult socially. Being homeschooled you spend majority of your time at home. In the culture that we’re living in now, there really isn’t a good culture, letting kids go out and play with your neighbors. So it was it was incredibly isolating. And when the internet was invented, and we got AOL on my iMac G3, yeah, I was thrilled because this is now my primary Outlet to the outside world John:  Right. Christian: I can, I can be involved in these online communities and, and socialize on the internet. There’s I don’t know, I don’t, I don’t know of a better solution. I think ideally the switch would happen around there. I would love to see I would love to see some kind of a model more like a like a Montessori school. Or like the Acton Academy in Austin, I think, is a very interesting model where it’s almost as if you’re getting homeschooled in a group of kids. So you still have the social benefit of your around these kids, and you can learn interactions with people, but the curriculum is still very self-driven. You have to come up with your own ideas for projects. If you don’t want to work one day, you just don’t work. If you want to play video game all day, that’s what you do. You kind of have these Baseline goals to keep track of where you are and where you’re supposed to be. An

    39 min
  3. 12/19/2017

    BDP 7 – Marketing for Pirates

    Show Notes Today’s talk is based on Dave McClure’s “500 Startups.” We will take you through the ins and outs of what they call “marketing for pirates.” AARRR! Show Description The Business Design Podcast helps entrepreneurs design and build businesses that succeed on their own even if you take a 6 month vacation. Hosted by Ian Labardee, John Hwang and Scott Andersen, they share their successes and pitfalls and equip you to make daily progress in your business. Resources Marketing for Pirates – “AARRR” Dave McClure – 500 Startups Link to slideshare – http://www.slideshare.net/dmc500hats/startup-metrics-for-pirates-long-version Link to youtube presentation – Ignite Seattle – https://www.youtube.com/watch?v=irjgfW0BIrw Conversation Outline Acquisition How do you get people to know about you and to your site? SEO SEM Inbound Marketing Content Marketing Advertising PR Social Media High volume channels Low cost channels Best conversion channels Activation Happy first experience 10-20 seconds on the site # of pages Low bounce rates A/B Testing Retention How to get people to come back? Figure out what are retention measurements Life Cycle Emails +3, +7, +20 days Email open rates RSS click throughs Revenue How you get people to pay for your product? Minimum revenue Break-even revenue Referral How to get people to share about your company/product? Viral co-efficient (x > 1) Only encourage people to refer if your product is worth referring or good Conversion Metrics Multiple Marketing channel High volume channel Low cost channel High conversion channels Types of Metrics and measurements Measure for conversion Less, not more – Choose 5 metrics Measure bottom of funnel not the top of the funnel A/B testing Hypothesis Testing Why is this important to us and how are we using this? Product Management Tool – Focus & Define theme for the iteration/week.  Helps keeps tabs on what’s working and not working… (Foundational to build on – Customer Journey Map) If we didn’t have this, I wouldn’t know what to work on and fall back to my engineering tendencies and just work on more features that nobody wants. Prioritization – Visually it helps us focus on what we need to solve first Keeps your eye on the forest and not just the tree Makes metrics and measurements front and center

    25 min
  4. 12/12/2017

    BDP 6 – Ryan Carson

    Show Notes Our guest for this podcast is Ryan Carson, founder of Treehouse, a online teaching resource. Users can subscribe to Treehouse for $25 a month and watch lessons from great teachers. The road to success for Ryan was involved a lot of hard lessons, some that he is still learning from. In this podcast, Ryan and Scott discuss Ryan’s experience from his beginnings as an entrepreneur to his current successes with Treehouse.   Show Description The Business Design Podcast helps entrepreneurs design and build businesses that succeed on their own even if you take a 6 month vacation. Hosted by Ian Labardee, John Hwang and Scott Andersen, they share their successes and pitfalls and equip you to make daily progress in your business.   Full Transcription Welcome to the business design podcast. A podcast that help entrepreneurs design and build businesses that succeed on their own even if you take a six months vacation. We’re your hosts Ian, John and Scott and we’re here to share the successes and pitfalls of many entrepreneurs like you and equip you to make daily progress in your business.   Scott:          We’re joined today with Ryan Carson. He is from Treehouse and we’ve been using Treehouse app for training actually for the past year or so to train our ruby on rails developers to get them up to speed. So it’s really cool to have the opportunity to actually talk to the man who is behind all of this. So welcome to the show Ryan. Ryan:         Thanks guys. It’s an honor to be here. Appreciate it. Scott:          So your current startup is Treehouse and its doing extremely well but you actually made a little bit of a name for yourself before you started the company. Could you give our listeners just a little bit of a recap just of how you got to the point of where you are and some of the other companies that you built and sold along the way to getting here. Ryan:         Yeah, sure. I am 36 so old enough to have started and failed a couple of companies now. So my Treehouse is technically my fourth company. And my first one – I was a web-developer – so my first company was just me building a product. And that one actually failed and I learned a lot of lessons about pricing and sales. In that company I priced the product way too high and had to go out and try to sell it and I wasn’t prepared for that. So that was a fun lesson to learn. And then the second business was actually a business where we do conferences and workshops. The goal there was to train people and say hey, if you want to be a web designer, web developer you can come to this conference and learn and you can also meet other people and get inspired and connected. That business was a lot of fun. We eventually did events around the world and met amazing speakers Mark Zuckerberg and Evan Williams from Twitter and Kevin Rose and all these kinds of stuff but I really wanted to reach more people at a more affordable price. I wanted to really make an impact in the world and did something I really thought mattered and I really loved the idea of teaching people and giving them something that allowed them to change their life but we just wanted to do it at a more affordable price. So we thought hey, why don’t we hire some teachers and film it and then just charge people 25 bucks a month to watch the videos online. That was the beginning of Treehouse . That was in 2010, and thankfully we’ve grown. We’re up to 70 people now and have over 55,000 students around the world. So it’s been a fun run. Scott:          That’s great. How do you feel like your experiences with those other businesses prepared you for Treehouse? Do you feel like that was good practice I’d say or just some of the things you’ve learned along the way? Ryan:         Definitely. Everything I do I look back and think I didn’t know very much before, and then I get to the next day, I didn’t know very much before, and then I have a feeling I am going to die. The day before I die I will be like, I didn’t know very much yesterday and I think that will continue. And the biggest thing I’ve learnt though is that is nobody knows what they are doing and nobody started something big and knew how they were going to get there. I often was intimidated in the beginning by meeting entrepreneurs like Mark Zuckerberg, or Steve Jobs, or Evan Williams, or whoever. And then I started to meet a couple of those people and then I just realized they really don’t know what’s the right answer and they really don’t know they were going to succeed. It kind of levels the playing field. I realized anything is possible. I’ve just got to go start trying to figure it out and then maybe I will be one of those folks that succeed. So that’s been the biggest thing that I have learned. Scott:          I think that’s a really important point. I think it’s really easy to look at people who are successful and say, “they must have all it together, they knew what to do, I couldn’t do that.” But I don’t think that is true. It’s amazing even for myself to see how much I have learned over the years. I made a lot of mistakes at the beginning but we’re still around. Ryan:         One of the things that I say to my son – because I have a three-year-old and a five-year-old – I say a lot, “it’s OK to make mistakes.” And you can see Even this morning – we joking about this before we started this interview because today was a hard day at Treehouse. I sent out an email that I regret sending out and basically I had to backpedal and apologize and really try to tell everybody that we were sorry and I was sitting at the breakfast table sweating and feeling like I was going to throw up and I said to my son, daddy made a mistake today and it’s OK to make mistakes because I don’t want him to grow up thinking you’ve got to have it figured it out, it’s got to be perfect. Scott:          And if you don’t make mistakes I feel like you are probably not taking enough risks and I know because I found that out for myself. If you are trying to play it safe then you are not going to hit anything. Ryan.         No. but they still are not very fun though, are they? Scott:          No. sure isn’t. One of the things that you said just talking about meeting people through the conference business I’ve heard you say this on other podcasts too just the importance of getting out, meeting people, talking to people. Now, when you were running that conference business, you were doing that from the UK, right? Ryan:         Yeah. It’s currently in a small town called Baths. Scott:          Do you have any suggestions for people? Like we’re in Michigan for example, for someone who is not in a big tech hub where you have all these people around you all the time, Any suggestions for meeting people and for getting out there? Ryan:         Definitely. I think that going to conferences and having a beer or a tea or a coffee or a meal with someone has been the most powerful way that I have made connection and I think I leverage that even more by actually starting to run those events myself. So what I found happened is I was able to do a conference and invite one big-name speaker and as soon as I got that one big-name speaker, everybody else kind of flew in. and for me, the very first conference was we got a speaker named David Heinemeier Hansson the creator of Rail. And miraculously he said yeah and I was just some nobody saying could you come and speak at our event and we’re not going to charge much money this is really about uniting the community. And it was. That was the community event and as soon as he said yes, then it just connected to the him and then to his friends and kind of just to cascade the fact that it’s almost like a psychological trick. If you get on stage with someone that’s famous, people associate you with them and all of a sudden you have these doors open to you that just weren’t open before, people respond to your email that happened. So I always say to people what works from doing an event in a non-vertical without doing business in and becoming a connector. It’s been very effective for me and I didn’t know that’s going to work it was lucky to do that by mistake. Scott:          Now one thing that I have noticed about you, you’ve always been pro-bootstrapping, especially with your companies before Treehouse, were all bootstrapping. Even Treehouse, I believe, was bootstrapped at the beginning, is that right? Ryan:         So we just used capital from profit from our event business to fund it. So we were clearly bootstrapped, we got to profitability with zero outside investments and then I’d changed my tune. Basically I had Treehouse which actually had a different name back then. I showed it to a friend and his name is Kevin Rose and he did this site called Digg and he was becoming pretty wealthy as well and I showed it to him and he said, this is awesome and he said I want to put $50,000 in. This and I was like OK, that’s crazy. Alright, well, let me think about that and he said I will help you put together a group of inter-investors and I felt like we will be able to build a successful, profitable amazing business without picking up any money. But, we might be doing something that happened to be at the right moment in history to truly change the world at a very big scale. If we take this money we can probably get there faster so maybe we should do it and I think we decided, because it could be we’re lucky enough to be involved, it could be world changing and it was worth taking the investment and kind of learning that and understanding how to do it. And at that point as soon as we decided to do it was like getting on bucking bronco. It was just this kind of wild, intense ride and I am very glad we d

    39 min

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4
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About

The business design podcast helps entrepreneurs design and build businesses that succeed on their own even if you take a 6 month vacation.