286 episodes

Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.

Business Infrastructure - Curing Back Office Blues Alicia Butler Pierre

    • Business
    • 5.0 โ€ข 66 Ratings

Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.

    284: Season 22 Wrap-Up with Alicia Butler Pierre

    284: Season 22 Wrap-Up with Alicia Butler Pierre

    Finally! We are at the end of another successful and exciting season of the Business Infrastructure Podcast!
    This Season 22 of the Business Infrastructure Podcast is focused about the use of AI technology and how to take advantage of it. The guests lined up for this specific season are guests that has success on using AI for their businesses, and we also have some guests that we had a fireside chat with about the pros and cons of using AI.
    It was such an amazing experience for all of us as we have learned a lot of ways to leverage AI and how it can optimize businesses. With all their different insights and approach in using AI, we were able to discover how AI can really make our work a lot easier and how it can sometimes be dangerous if to be wrongly used.
    But you know what made it exciting? The demos! Yes, the demos! The demos that they showed us and how they walked us through to each AI tools. That experience itself is amazing because itโ€™s not just educational, but it also serves as a free tutorial from these professionals.
    So, in this final episode for this season, Alicia Butler Pierre, our producer and host will give a very short and brief recap in all of the episodes. But wait, thereโ€™s MORE! Alicia will give you an idea on what to expect for the next season of the Business Infrastructure Podcast. So keep on tuning with us and learn how to manage fast growth and build a business infrastructure that supports scale, sustainability, and profitability.
    ย 
    ๐Ÿ”— Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.
    ๐๐ฅ๐ž๐š๐ฌ๐ž ๐’๐ฎ๐›๐ฌ๐œ๐ซ๐ข๐›๐ž ๐š๐ง๐ ๐‹๐ž๐š๐ฏ๐ž ๐š ๐‘๐ž๐ฏ๐ข๐ž๐ฐ. โญ โญ โญ โญ โญ
    ยฉ 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. โ€“ a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 6 min
    283: AI Conference | Building Your Own AI Tools to Unleash Operational Efficiency with Tracy Hazzard

    283: AI Conference | Building Your Own AI Tools to Unleash Operational Efficiency with Tracy Hazzard

    Weโ€™re back! And now we are down to our last episode for Season 22 of The Business Infrastructure Podcast. In our previous episode, we learned how to leverage AI to make slides to streamline client presentations and trainings. This time, it will be a fireside chat with one of the OG in the podcast industry and she is going to specifically talk about how to build data sets and feedback loops to customize and train your AI.
    Our last guest for this season is the Co-Founder of Podetize and she personally has conducted over 3,000 interviews and over 1000 shows with 50,000 episodes and counting. She non other than, Tracy Hazzard. Sheโ€™s also a serial entrepreneur and has a long and impressive background in technology. Tracy has some exciting things to share with you, things that can potentially revolutionize the way you operate your business.
    In this final episode, you will learn how to:
    Make AI a Team Member, Build data sets and feedback loops to customize and train your AI, Maximize transcription accuracy with AI technology, and Enhance business efficiency through customized tool integration. Come! Learn what you can, try it and most importantly, have fun in this final episode of this season.
    ย 
    ๐Ÿ”— Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.
    ๐๐ฅ๐ž๐š๐ฌ๐ž ๐’๐ฎ๐›๐ฌ๐œ๐ซ๐ข๐›๐ž ๐š๐ง๐ ๐‹๐ž๐š๐ฏ๐ž ๐š ๐‘๐ž๐ฏ๐ข๐ž๐ฐ. โญ โญ โญ โญ โญ
    ยฉ 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. โ€“ a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 38 min
    282: AI Conference | Using Gemini to Create Presentations, Handouts, and Online Courses with Dr. Terica Pearson

    282: AI Conference | Using Gemini to Create Presentations, Handouts, and Online Courses with Dr. Terica Pearson

    Here we are again with another episode of our AI audio conference session, a Business Infrastructure Podcast special. The last time we were here, we were able to witness how AI can help you decide a name for your business or innovation, and how it can make your life easier when taking down notes whenever you are in a meeting. Now, letโ€™s find out how AI can help us in making slides to streamline client presentations and trainings.
    Are you spending hours digging through information and meticulously crafting slides, only to feel like the process is holding you back from focusing on revenue-generating activities? Let's transform how you educate and engage your clients with AI technology, reducing research time and streamlining your presentation creation process.
    Our special guest Terica Pearson, the CEO of Pearson Consulting Group will show us her innovative approach to leveraging AI technology, particularly Gemini to provide tailored solutions to small and mid-sized businesses, highlighting the importance of tech-savviness in todayโ€™s digital era. She is the testament to the power of continuous learning and adapting in the business world.
    At the end of this episode, you will be able to:
    ยทย ย ย ย ย ย  Discover the benefits of using AI tool for creating compelling presentations,
    ยทย ย ย ย ย ย  Learn the strategies for taking advantage of AI tools to optimize productivity, and
    ยทย ย ย ย ย ย  Explore the different side of AI and its possibilities.
    This episode contains a demo of Gemini.
    Listen, take notes, and take advantage of this innovative AI tool on how to optimize productivity when making a presentation for your clients.
    ย 
    ๐Ÿ”— Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.
    ย 
    ๐๐ฅ๐ž๐š๐ฌ๐ž ๐’๐ฎ๐›๐ฌ๐œ๐ซ๐ข๐›๐ž ๐š๐ง๐ ๐‹๐ž๐š๐ฏ๐ž ๐š ๐‘๐ž๐ฏ๐ข๐ž๐ฐ. โญ โญ โญ โญ โญ
    ยฉ 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. โ€“ a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 24 min
    281: AI Conference | Using Namelix for Creative Naming and Fireflies AI for Revolutionary Notetaking with Edie Woelfle

    281: AI Conference | Using Namelix for Creative Naming and Fireflies AI for Revolutionary Notetaking with Edie Woelfle

    Weโ€™re back with another session of our AI audio conference. The last session featured tools for using AI to become a professional sound engineer. This time, we will give you a glimpse on how to make your life easier when taking down notes whenever you are in a meeting.
    Have you ever had that experience when youโ€™re trying to listen attentively to what people are saying in a meeting but afraid youโ€™ll miss something important because youโ€™re also busy trying to take notes? Despite your best efforts, you just canโ€™t multitask during the meeting.
    Or what about that feeling when youโ€™re having a hard time thinking of a name for your new business, project, or innovation? Well, worry no more! Our next speaker is a former game designer and developer turned software developer and entrepreneur. Edie Woelfle can personally vouch for the AI tools she shares in this session.
    She and her team consistently use Fireflies AI to capture important notes during client meetings. And she also used Namelix to come up with the name for her software development agency, Keiboarder.
    In this exciting episode, you will discover how you can:
    Give Namelix certain parameters to help it create a list of unique names, Leverage Namelixโ€™s AI to even create logos, Boost you and your teamโ€™s productivity with Fireflies AIโ€™s automated audio and video recording and transcription, and Take meeting action items documented by Fireflies AI and connect it to other tools to improve project management, and more! This episode contains a demo of both Fireflies and Namelix.
    Discover the possibilities of both of these AI tools to make your work and decision making a little easier!
    ย 
    ๐Ÿ”— Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.
    ย 
    ๐๐ฅ๐ž๐š๐ฌ๐ž ๐’๐ฎ๐›๐ฌ๐œ๐ซ๐ข๐›๐ž ๐š๐ง๐ ๐‹๐ž๐š๐ฏ๐ž ๐š ๐‘๐ž๐ฏ๐ข๐ž๐ฐ. โญ โญ โญ โญ โญ
    ยฉ 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. โ€“ a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.
    ยท

    • 29 min
    280: AI Conference | Using Cloud Bounce to Create Studio Quality Sound with Clarence Levy

    280: AI Conference | Using Cloud Bounce to Create Studio Quality Sound with Clarence Levy

    Now that youโ€™ve heard from another one of our keynote speakers, Dean Hamilton, weโ€™re ready to resume the demo sessions at our AI audio conference is here! Similar to the video editing demo, this one also gives you a sneak peek into how AI is leveraged to produce this very show, specifically โ€“ Cloud Bounce.ย 
    ย 
    Here to tell us all about it is our showโ€™s sound designer, Clarence Levy III. As the mastermind behind Sabor! Music Enterprises, heโ€™s no stranger to music production and sound design, having worked on various popular TV and film projects. He even created a salsa band once and currently manages a brass band.
    ย 
    In this episode, Clarence explains whatโ€™s required to take audio from good to great and how even amateurs can use AI audio editing tools like Cloud Bounce to make that possible. He speaks candidly about the music production process from creation to mixing to mastering and the business infrastructure required to make audio sound โ€œcommercial ready.โ€
    ย 
    Specifically, he shares how AI audio editing tools can speed audio mastering, enhance sound quality, and level the playing field for creatives who donโ€™t have the backing of larger music companies. He even talks about the darker side of using AI in music and its implications.
    ย 
    This episode also contains a demo of Cloud Bounce.
    ย 
    Listen now and learn how even you can use AI to take your audio projects to the next level and even compete with professionals.
    ย 
    ๐Ÿ”— Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.
    ย 
    ๐๐ฅ๐ž๐š๐ฌ๐ž ๐’๐ฎ๐›๐ฌ๐œ๐ซ๐ข๐›๐ž ๐š๐ง๐ ๐‹๐ž๐š๐ฏ๐ž ๐š ๐‘๐ž๐ฏ๐ข๐ž๐ฐ. โญ โญ โญ โญ โญ
    ยฉ 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. โ€“ a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 28 min
    279: AI Conference | Exploring the Frontiers of AI for Small Businesses with Dean Hamilton.

    279: AI Conference | Exploring the Frontiers of AI for Small Businesses with Dean Hamilton.

    Artificial Intelligence (AI) is a trend nowadays, especially for businesses. It is a great tool that will potentially streamline your business. But, some people negatively use AI and just lurking in the dark, waiting for their next victim.
    ย 
    This interesting episode will unveil the limitations of AI in decision-making. But be ready for an unexpected twist that might change your perception of automation. As we go deeper into the possibilities, you'll encounter potential risks that you are unaware of.
    ย 
    We were able to sit down and have a conversation with Dean Hamilton, the Chief Technology Officer at Wilson Perumal & Co. and has a broad knowledge and experience in the topic of AI and automation. Dean knows the challenges that small business owners face when it comes to implementing new technologies. Dean is very good at breaking down complex concepts into relatable terms, making it easier for small business owners to understand how AI can improve their back-office operations. Dean will tell us perceptions about AI and help small business owners decide whether AI is right for their business.
    ย 
    In this episode, Dean will help you:
    Understand how AI and automation can boost your back-office operations and improve efficiency, Learn how to train AI models using past data to copy human reasoning and decision-making, allowing your business to automate difficult tasks and make accurate predictions and, Identify the risks and challenges that come with the adoption of AI in your small business and gain awareness on how to reduce them for successful implementation. ย 
    We invite you to listen and discover more about what the future of AI holds in streamlining and automating your small business operations.
    ย 
    ๐Ÿ”— Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.
    ย 
    ๐๐ฅ๐ž๐š๐ฌ๐ž ๐’๐ฎ๐›๐ฌ๐œ๐ซ๐ข๐›๐ž ๐š๐ง๐ ๐‹๐ž๐š๐ฏ๐ž ๐š ๐‘๐ž๐ฏ๐ข๐ž๐ฐ. โญ โญ โญ โญ โญ
    ย 
    ยฉ 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. โ€“ a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

    • 27 min

Customer Reviews

5.0 out of 5
66 Ratings

66 Ratings

Bona and Team Capsho ,

An amazing pod

Aliciaโ€™s conversations provide a fresh perspective on challenges of growing a small business. Her tactical insights and actionable tips are invaluable. A must-listen for anyone seeking to streamline their operations, balance growth, and transform their business in a sustainable manner.

From Bona and Team Capsho

jimstroud ,

A hidden gemโ€ฆ

Alicia Butler Pierre is an absolute gem. Her down to earth, yet probing interview style, puts her guests at ease and the listener at attention. She consistently delivers a podcast every business owner can benefit from. Highly recommended.

EKwiona ,

Excellent resource for entrepreneurs!

This podcast is a great resource for anyone looking into becoming an entrepreneur. The infrastructure of a business often gets overlooked in the startup phase, but itโ€™s great that Alicia uses her expertise and knowledge to bring this topic to the forefront of business planning.

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