C-Suite Intelligence The Miles Group

Special guest Harley Finkelstein, President of Shopify, joins TMG CEO Stephen Miles to discuss their successful coaching relationship and what an ideal high-performance coaching experience can achieve. For executives and founders who may have never considered executive coaching or are unsure of what a coaching relationship looks like day-to-day, Stephen and Harley illustrate what the very best executive coaching relationship can provide.

Employees and teams are experiencing burnout across all levels of the organization. Burnout challenges not only workforce engagement, but quality, productivity, and problem-solving abilities. Courtney Hamilton and Christina Woodard discuss the causes of burnout and the strategies to combat it in order to reconnect teams to their company, culture, and meaningful work.

Every time there’s a threat against a company, there is almost always a weak signal or a whiff of smoke that can serve as an early warning of the risk to the organization. If that threat is dismissed or ignored, the whiff of smoke can turn into a forest fire. Then the organization faces a much bigger problem, with fewer options to solve it. CEO Stephen Miles and Managing Director John Nasr discuss the importance of embedding weak signal detection in the company culture.

Without trust, there is no shared or mutual accountability, and teams do not have strong enough foundations to accomplish their goals. Yet, many people cannot articulate what they and their teams actually need to do in order to form that trust. Stephen Miles and Maizie Nelson share the 8 ways to build trust on your team and inside your company.

Derailment rates for executives in transition, particularly in senior level roles, tend to be higher because they don’t always have the proper understanding of the degree of difficulty related to a given transition. Courtney Hamilton and Christina Woodard discuss how to develop an effective onboarding plan for the first year, allowing proper time to connect with stakeholders, build alignment on the mandate, and prioritize your time effectively, among other strategies.

Regardless of raw potential and natural talent, every person who is serious about their leadership development and growth demonstrates coachability. Taylor Griffin and Samantha Smith explore the concept of coachability – openness to feedback and new ways of doing things, and following through with those changes as part of an iterative, ongoing process.