In this latest episode, we’re joined by Subha Shrinivasan, VP of Customer Success at Rakuten Symphony.
How much do you REALLY care about your customers and their success? Shuba explains that your company's growth is directionally proportional to how much you care for your customers. What does it mean to 'care' and what does it look like? How do you get your CS team to care? Shuba answers these questions and many more!
Subha’s Revenue Rules:
Growth is proportional to how much you care about your customers.
Invest in yourself to become a subject matter expert so that your company & customers can benefit
Follow Subha on LinkedIn: https://www.linkedin.com/in/shubha-vijay/
Where you can listen: