2 episodes

This series of three podcasts will highlight patient conversations and discussions during this sensitive time, as providers begin to re-open their practices, schedule appointments, and get back on track.

CareCredit Podcasts CareCredit

    • Health & Fitness
    • 5.0, 2 Ratings

This series of three podcasts will highlight patient conversations and discussions during this sensitive time, as providers begin to re-open their practices, schedule appointments, and get back on track.

    E2: How the Patient Scheduling Experience Has Changed and Best Practices To Put in Place

    E2: How the Patient Scheduling Experience Has Changed and Best Practices To Put in Place

    The patient experience and conversation during scheduling has changed in the last few months. How to handle this response can be a pivoting point for a practice in getting back to business. This podcast will discuss with Bill Mercier what the new trends are during the scheduling process and best practices that can be put in place.

    This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the recording are the sole opinions of Bill Mercier. Your receipt of this material constitutes your acceptance of these terms and conditions.

    • 24 min
    E1: Managing Payment Discussion with Emotional Intelligence

    E1: Managing Payment Discussion with Emotional Intelligence

    During a time of sensitivity managing the payment discussion is key, and knowing the right time and the right words to say during the financial conversation can mean the difference between a patient continuing with care or walking out the door. This podcast will discuss with Patty Casebolt the 4 steps she has put in place with their practices to managing the payment discussion with emotional intelligence.

    [This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors [and/or medical providers] with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in this podcast are the sole opinions of the Patty Casebolt and Randy Baldwin. Your receipt of this material constitutes your acceptance of these terms and conditions.]

    • 24 min

Customer Reviews

5.0 out of 5
2 Ratings

2 Ratings

Top Podcasts In Health & Fitness