Case File #132: Retail-tainment

The Crisis Files

You’ve read the headlines: “Malls Are Dead.” Not the story at Mall of America. It's stronger than ever. As malls evolve, how does one of the largest retail and entertainment destinations in the world stay ahead of the curve? Chief business development and marketing officer Jill Renslow joins host Roshini Rajkumar to expose how MOA is redefining retail, entertainment, and even life balance. From blending innovation with community to creating unforgettable experiences, this episode breaks down what it takes to thrive in an ever-changing market. Whether you need tips for your industry or want to understand cutting edge immersive experiences, this conversation is a romp through best-in-class innovation.

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