248 episodes

Welcome to Change Your Mindset (formerly known as Improv Is No Joke) where it is all about believing that strong communication skills are the best way in delivering your technical accounting knowledge and growing your business. The way of building stronger communication skills is by embracing the principles of applied improvisation. Your host is Peter Margaritis, CPA a.k.a. The Accidental Accountant, will interview financial professionals and business leaders to find their secret in building stronger relationships with their clients, customers, associates, and peers, all the while, growing their businesses.

Change Your Mindset Peter Margaritis, CPA & C-Suite Radio

    • Business

Welcome to Change Your Mindset (formerly known as Improv Is No Joke) where it is all about believing that strong communication skills are the best way in delivering your technical accounting knowledge and growing your business. The way of building stronger communication skills is by embracing the principles of applied improvisation. Your host is Peter Margaritis, CPA a.k.a. The Accidental Accountant, will interview financial professionals and business leaders to find their secret in building stronger relationships with their clients, customers, associates, and peers, all the while, growing their businesses.

    Perception is Reality and Turn Your Cameras On

    Perception is Reality and Turn Your Cameras On

    “People's perceptions of you are their reality, so pay attention to what you want their reality to be.” Peter Margaritis
    The way we show up does make a big difference, whether in person or virtually. Perception is reality, and the perceptions we create with others, especially with decision-making executives, really matter. People want to interact with humans they can see, hear and experience in person, whether remotely or in person. When we can see and hear each other, we see and feel the energy, engagement, body language, and attitude.
     According to the Vytopia press release dated April 12, 2022, executives view the lack of employee engagement as a subpar performance. 92% of the executives say employees who turn their cameras off are generally less engaged in the work overall. Having your camera turned off during any virtual event is disengaging, disrespectful, and simply impolite.
    The world has changed in so many ways since the pandemic began. One of those ways is the increase in hybrid work as a preferred work method. Virtual meetings and learning are becoming part of the lexicon in evolving and growing our businesses. Ask yourself how you will change your unseen presence to one that sends a message and perception to senior leadership that you are engaged and ready.
    To learn more, and for the complete show notes, visit: petermargaritis.com
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    • 9 min
    The Spirit of Emotional Intelligence with Ruben Minor

    The Spirit of Emotional Intelligence with Ruben Minor

    “The beauty of good leadership is having the ability of having a wonderful platform to impact someone that you may never know how so.“ Ruben Minor
    Our guest today is Ruben Minor, who is the president of RAM Consulting Group, an organization that focuses on speaking training and coaching individuals and groups regarding leadership, team dynamics, relationship building, diversity, equity and inclusion, fundamental business philosophies, and business and personal branding. Reuben is a leader with a rich and resourceful network of professionals across the business spectrum, ranging from influential political figures to educational leaders and entrepreneurs. 
    Ruben leverages his network to make more meaningful connections for his clients and business partners that evolved into lasting mutual beneficial relationships. Ruben also served this country for 15 years in the US Navy as a supply Corp officer, is a John Maxwell certified professional speaker, trainer and coach and intimately engaged in the community, serving as president of the Council for the village of Galena. Reuben enjoys spending time with family, history movies and hiking and as a side note, is a professional speaker. 
    Emotional intelligence is the ability to process information that has been received. The information goes through a filter system in your mind, which helps you to dissect what's being said, what the intention is behind it, so that your response to what you are processing will be emotionally appropriate. Emotional intelligence, like sales, is either you naturally have it and you're good at it, or you don't have it and therefore becomes a difficult process for you to gain that. 
    It takes a special savvy person to be sensitive and to know how to respond, and not hurt someone. Psychological safety entails asking how one can create an environment where a person feels safe enough to say and express what is on their mind. Naturally, everybody wants to be heard, and when you have the ability to exercise psychological safety, then that's the foundation of building great relationships.
    Corporations have learned a lot post COVID, as employees have realized that they do not have to put up with toxic work environments. Unfriendly cultures have been in place for decades, and is therefore not expected to change overnight. It's going to be a constant, intentional effort by those in leadership, and making sure that they're keeping in step with what the culture is in the corporate community. 
    The beauty of good leadership is having the ability of having a wonderful platform to impact someone that you may never know how so. 

    To learn more, and for the complete show notes, visit: petermargaritis.com
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    • 43 min
    Optimizing Emotional Intelligence

    Optimizing Emotional Intelligence

    “Emotional Intelligence helps you connect with your feelings, turning that into action, and making informed decisions about what matters most to you.” Peter Margaritis
    To succeed in the highly competitive world of financial consulting, accounting professionals must possess the right mix of technical experience and soft skills, or think of them as power skills, or better yet, emotional intelligence — EI. EI plays an increasingly significant role in today's business environment. Therefore, you must optimize your EI to improve your bottom line and increase your organization's job satisfaction, engagement, and retention rates.
    EI is the ability to understand, use and manage your own emotion in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. EI helps build stronger relationships, succeed at work, and achieve your career and personal goals. It can also help you connect with your feelings, turn that into action, and make informed decisions about what matters most to you.
    The four components of EI are defined as self-awareness, social awareness, self-management, and relationship management. Self-awareness entails how you understand your emotions and how they affect your thoughts and behavior. Self-management refers to controlling and managing yourself and your feelings, resources, and abilities.
     In social awareness, you assess whether or not you recognize the emotions in others. It is about reading the emotional landscape and responding with empathy. Social awareness skills will help us understand professionalism in the workplace and make it easier to share information, communicate, and collaborate with others. Social awareness is a fundamental part of creating relationships with the people we work with and the customers and clients we need to build our businesses.
    When we understand the top three elements of EI and apply them correctly, CPAs can begin to develop and maintain good relationships, communicate clearly, inspire and influence others, work well on a team and manage conflict. Improving your EI requires that managers first understand how people feel about their jobs and help them to improve morale.
    Three main elements, empowerment, meaningful work, and recognition, can drive and engage workers to stick around even when they're unhappy with their pay or leadership. However, disengaged employees are three times more likely than engaged ones who quit within six months, resulting in a loss of productivity and cost amounting up to $3 million per year.
    Improvisation plays a critical role in EI. In business, life, and sports, EI separates high performers from mediocre and average performers. Improvisation is the ability to adapt to change. It is the yes and philosophy of improv and EI leadership. This skill is also crucial for career development. Improvisation allows people who may not have a natural knack for talking themselves out of trouble to get creative by thinking on their feet.
    Think about how you build an EI culture in your organization from start to finish. The first thing is to hire people skilled at managing their emotions and reading those of others and then develop a culture that promotes the skills, so employees see the value in developing EI.
    To learn more, and for the complete show notes, visit: petermargaritis.com
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    • 13 min
    Strengths of Running a Collective Intelligence Workshop

    Strengths of Running a Collective Intelligence Workshop

    “In rapidly changing times, dexterity to speed is your key to adaptability.” Rod Collins
    In today’s episode, we are joined by Rod Collins, a returning guest. Rod’s initial episode was released on February 14th, 2022. The topic of conversation was ‘The Benefits of Flat Organizational Structures.’ Today, our discussion focuses on the strengths of running a collective intelligence workshop when you're trying to solve problems or coming up with new ideas. If you have not listened to the earlier recording, I highly suggest giving it a listen and then following up with this episode.
    Rod is a leading expert on digital transformation in the future of business. He is the host of The Thinking Differently podcast on the C-suite Radio Network, where he explores how technological innovations continue to transform the rules of how successful businesses. Rod is a regular blog contributor on Substack and the author of Wiki Management, a revolutionary new model for a rapidly changing and collaborative world, highlighting the innovative tools and practices used by a new breed of business leaders to sustain extraordinary performance in a world reshaped by digital disruption. Rod is the former chief operating executive of the Blue Cross Blue Shield Federal Employee program, one of the nation's largest and most successful business alliances. Under his leadership, the business experienced the most significant five-year growth period in its 60-year history.
    A collective intelligence workshop gets a microcosm of the business in the room. Everybody who would touch on the business's project, process, and initiative must be in the meeting room. We come up with a way to develop good ideas where we put them into groups to discuss their ideas. At the end of the sessions, each table reports the vision they have settled on. As a decision-maker in a rapidly changing world, you want the best picture, which helps move things along.
    After identifying the ideas, we open them up to agreements and disagreements because we want creative energy. The members are also allowed to present their grievances to uncover unknowns that always mess up projects. By having the whole system in the room, things get to be handled in real-time and rapidly, and it helps to drive unanimous consensus.
    In rapidly changing times, dexterity to speed is your key to adaptability. My experience is that collective intelligence is more significant than one person providing answers, and frequently this is the power of a network. 
    To learn more and for the complete show notes, visit: petermargaritis.com
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    • 28 min
    Leadership Development Must Include Financial Leadership

    Leadership Development Must Include Financial Leadership

    “Go write those stories, prepare and practice. And then if the occasion calls, go off script.” Peter Margaritis
    This excerpt from the book “Off Script: Mastering The Art of Business Improv.“
    The Silent Killer of business is ultimately a lack of financial acumen. The death knell of a company comes from having leaders who are empowered to make important decisions and who don’t understand the fundamentals of Accounting and Finance. Leaders need this understanding and knowledge to make more informed, smarter, and more profitable decisions. Further, without the key elements of Improv in place, we won’t have the courage or safety to talk about the money.
    We need to teach accounting and finance to non-financial leaders to remove the complexity of accounting and financial jargon and teach them the fundamentals in plain English. When you switch the accounting and finance light bulb on and include it as part of the Improv leadership development, your leaders will make better business decisions because their business acumen has been fully achieved.
    In business, problems and solutions are always about money. The improv exercises in this book provide you with tools that can always make you stronger regardless of your title or the amount of work experience, or your confidence. Your ability to generate significant results from these improv activities sometimes hinges on the participants’ essential financial acumen to have these conversations in the first place.
    The combination of improv, off-script leadership skills, and strong financial acumen can take you and your organization to new heights. It’s been my great honor to introduce you to the world where more yes is possible. A world in which respect, trust, and support underlie our every interaction, a world in which we can focus on what matters and listen to the people who matter. A world in which we can adapt to any contingencies, opportunity, or crisis, like a seasoned, talented improviser, ready to accept the gifts of change and forge forward into a story that’s worth waiting to be written.
    If you'd like to learn more about off-script mastering the art of business improv, go to www.offscriptimprov.com. 
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    • 7 min
    The Four L's In Changing One's Mindset

    The Four L's In Changing One's Mindset

    “There is a real direct application to being human with what you learn in theatre and Improve.” Robert Bendetti
    Today, our guest is Robert Bendetti, Jr., CPA, who is the Senior Vice President and Chief Financial Officer of Life Cycle Engineering. As CFO, he is responsible for all financial operations of the company and accounting contracts, purchasing, Process automation, and IT. Before Life Cycle Engineering, Robert served as VP of Finance at Galey and Lord and CFO of the Coastal Logistics Group and a financial management position within Lockheed Martin, Hormel Foods, and Hilton Hotels.
    Robert is also president and founder of the Global CFO Council. The purpose of the global CFO counselors is to provide an educational and networking forum for senior financial executives to share the best practices, discuss current financial issues, and learn about current topics related to their job performance. There are 1500 members in 32 countries. Robert has a great sense of humor and embraces Improv due to his background in the performing arts.
    There are four L's that goes into changing your mindset. These include Learning, Leading, Listening, and Leaving. The first L is learning, which comes from podcasts, books, mentors, and networking, and it could be professional certifications, which is a great way to learn in whatever field you're in.
    The second L is leading, which includes serving and empowering others and volunteering wherever you're. In the current environment, community, civic, and industry associations desperately need folks like us to volunteer at any phase of your career. There's no greater way to learn and change your mindset than by embedding yourself with others and serving and empowering them.
    The third L is listening, and a great way to grow is by being a mentor and having mentees and listening to them. Another way to do this is to listen to your customer, and the only way you can listen to the customer is if you're out with the customer. It is also essential to listen to your team members and learn from them.
    I am primarily an internal consultant to the CEO and the business operations leaders. But also, my customers include the end-user of the service and products and solutions that we sell, and then I have all the team members at the company. My job is to keep everybody happy, engaged, excited and equipped to do their job.
    The last L is Leaving, and sometimes to change your mindset, you got to change some things about your environment. You need to take out some things and leave like negative influences, some bad friends or some habits.
    To affirm those that are listening and doubt themselves, you can learn enough so that you can have an enjoyable conversation and interact with people, or have the confidence to say something in a meeting or to your boss in the moment, instead of on the way home and have all the regret not doing it. Those are the kind of skills that you can learn by doing maybe a little reading or listening to a podcast or taking an Improv class.
    To learn more and for the complete show notes, visit petermargaritis.com.
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    • 26 min

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