Channel Voices

Channel Voices Podcast

Channel Voices is The Podcast for Future Channel Leaders, where we learn the ins and outs of partner ecosystems through casual conversations with channel professionals from a variety of industries, partner types and geographies. 

  1. If AI Makes You Faster What Makes You Valuable?

    APR 14

    If AI Makes You Faster What Makes You Valuable?

    AI won’t replace great partner managers, but it will reshape the work by automating the busywork and raising the bar on what partners expect. I focus on why judgement, trust, and context are still the real differentiators and how to use AI to spend more time on the parts of the job that drive revenue. • AI for partner management tasks like drafting emails, summarising notes, QBR prep and performance patterns • Why speed is not the same as impact in channel sales • Interpreting partner data with context behind deal registration shifts • Trust building over time and how over-automation can damage relationships • Reassigning time from admin to strategy, problem solving and opportunity creation • Partner managers as translators between vendor strategy, partner needs and internal teams • Skills to double down on such as empathy, commercial judgement and reading what is not said If you've got your thoughts on this, I'd love to hear them. Are you seeing AI free up your time in your partner partnership role? Or is it just adding another layer of noise? Channel Voices is currently sponsored by Meter (https://www.meter.com/channelvoices).  To stay up to date follow us on LinkedIn. Subscribe to Channel Voices Scope, a monthly LinkedIn newsletter where we provide you with additional information accompanying the podcast. We hope you find this newsletter informative and useful for your career and organisation. Visit www.ChannelVoices.com Until next time 👋

    10 min
  2. MAR 25

    Rethinking Channel Economics

    We unpack why channel economics are shifting and how that change is creating real friction between vendors and partners. We get practical about what actually drives partner behaviour, how partners protect profitability, and why simplifying programmes often beats adding more incentives.  • Channel economics changing fast as buyer expectations shift and AI tokens emerge as a transaction currency  • Vendor margin pressure driving scrutiny of channel investment and partner payouts  • Discounting as a sales tool rather than partner margin  • Partner profitability coming from value-added services in the channel Goldilocks zone  • Channelnomic's ROCKER methodology to define the partner mission and diagnose program fit  • Customer experience as a scalable growth lever through partners  • Relationship with the partner manager and ease of doing business outranking incentives  • Testing incentives to reduce leakage and prove outcomes  • Program posture framed as playing offence versus playing defence  • AI automation risks when it replaces human relationship work  Channelnomics - https://www.channelnomics.com/ Channel Voices is currently sponsored by Meter (https://www.meter.com/channelvoices).  To stay up to date follow us on LinkedIn. Subscribe to Channel Voices Scope, a monthly LinkedIn newsletter where we provide you with additional information accompanying the podcast. We hope you find this newsletter informative and useful for your career and organisation. Visit www.ChannelVoices.com Until next time 👋

    28 min
  3. MAR 17

    Designing Partner Programs for Lifecycle Value

    We talk with Pablo Hanono about how partner programs move from metal tiers to value motions, and why modern partner ecosystems need clearer economics, better data, and stronger infrastructure. We also unpack how AI shifts partnership work away from manual execution and towards judgement, analysis, and trust-based relationships.  • Building a global partnerships career from Buenos Aires  • Turning Books of the Channel into a learning hub and course  • Moving beyond silver and gold tiers towards value motions  • Specialising partners based on customer needs and outcomes  • Designing for lifecycle value across co-sell, delivery, adoption and renewals  • Using AI to remove admin friction and speed up program work  • Doubling down on analytical thinking to focus on the right partners  • Investing in PRM, incentives tooling and strong partner operations teams  • Embedding partner economics into programme design from day one  • Asking whether partners will accept agents over real people  Check out he course, 'Partner Ecosystems Fundamentals' - https://booksofthechannel.com/course Read Pablo's article, 'The Partnerships Professional Role in the Age of AI: From Execution to Judgment' - https://www.linkedin.com/pulse/partnerships-professional-role-age-ai-from-execution-judgment-hanono-0wlkf Books of the Channel on LinkedIn - https://www.linkedin.com/company/books-of-the-channel/ Channel Voices is currently sponsored by Meter (https://www.meter.com/channelvoices).  To stay up to date follow us on LinkedIn. Subscribe to Channel Voices Scope, a monthly LinkedIn newsletter where we provide you with additional information accompanying the podcast. We hope you find this newsletter informative and useful for your career and organisation. Visit www.ChannelVoices.com Until next time 👋

    43 min
  4. FEB 24

    AI in Partnerships, Without The Hype

    We explore how generative AI changes channel strategy when treated as an operating model shift rather than an IT upgrade. Justin Trombold shares practical ways to reduce risk, improve cross-functional execution, and turn partner sprawl into a coordinated advantage. • Defining first principles for partner ecosystems • Layering orchestration to manage data, quality and risk • Shifting mindset from tools to operating model change • Finding and fixing cross-functional bottlenecks • Focusing GenAI on decision support in known workflows • Five pillars of AI readiness and the biggest bottleneck • Leadership behaviours that scale beyond pilots • Lessons from successful and failed co-sell motions Justin is the President and Founder of AnteSyn Advisors, a consulting firms that helps leadership teams overcome generative AI frustration to quickly design and execute a value-creating generative AI strategy with our goal to make our services obsolete. Learn more about their research into the main drivers of Enterprise Generative AI Readiness and how you can think about creating value through GenAI today and tomorrow: https://www.antesynadvisors.com/post/generative-ai-readiness-1 Start your own value-creating GenAI Journey with our "rapid" diagnostic here: https://www.antesynadvisors.com/blank-3 Channel Voices is currently sponsored by Meter (https://www.meter.com/channelvoices).  To stay up to date follow us on LinkedIn. Subscribe to Channel Voices Scope, a monthly LinkedIn newsletter where we provide you with additional information accompanying the podcast. We hope you find this newsletter informative and useful for your career and organisation. Visit www.ChannelVoices.com Until next time 👋

    42 min
5
out of 5
4 Ratings

About

Channel Voices is The Podcast for Future Channel Leaders, where we learn the ins and outs of partner ecosystems through casual conversations with channel professionals from a variety of industries, partner types and geographies.