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A recent TELUS Health Mental Health Index indicates that employees experiencing workplace conflict lose up to 55 days in productivity per year. The impacts of conflict at work are clear - lost productivity, but also stress and lower mental health scores for the staff who experience it. In this episode, we explore the factors that contribute to workplace conflict, including power dynamics, racism and microaggressions, and mounting workloads, outline an organization’s legal requirements to take action, and provide some practical tips for leaders and staff to address conflict when it happens in your workplace.
 
Meet Our Guests in Order of Appearance 
·         Paula Allen, Global Leader, Research and Client Insights, TELUS Health
·         Eileen Chadnick, Principal, Big Cheese Coaching
·         Sarah Albo, Founder, Novel HR
·         Rensia Melles, Manager, Clinical Operations Canada, Lyra Health
·         Donna Marshall, CEO, Workright Ltd.
·         Jackie Laviolette, Partner, Mathews, Dinsdale & Clark LLP 
About your Host
Mary Barroll, president of CharityVillage, is an online business executive and lawyer with a background in media, technology and IP law. A former CBC journalist and independent TV producer, in 2013 she was appointed General Counsel & VP Media Affairs at CharityVillage.com, Canada’s largest job portal for charities and not for profits in Canada, and then President in 2021. Mary is also President of sister company, TalentEgg.ca, Canada’s No.1, award-winning job board and online career resource that connects top employers with top students and grads.
CharityVillage eLearning Courses Mentioned in this Episode
·         Mental Health and Psychological Safety at Work Master Certificate Program
·         OHSA and AODA Compliance Training Package for Employees
·         OHSA and AODA Compliance Training Package for Leaders and Supervisors
Related CharityVillage eLearning Courses
·         Communicating Internally
·         Working in Teams
·         Developing Emotional Resiliency & Self Care
·         IDEA Fundamentals
·         Introduction to Unconscious Bias
Additional Resources from this Episode
We've gathered the resources from this episode into one helpful list:
·         TELUS Mental Health Index reveals workers lose 55 working days per year due to workplace conflict
·         Warring Egos, Toxic Individuals, Feeble Leadership: A study of conflict in the Canadian workplace (Psychometrics Canada Ltd)
·         Nonviolent Communication: A Language Of Life: Life-changing Tools For Healthy Relationships by Marshall B. Rosenberg
·         Workplace harassment and violence impacts over 70% of employees in Canada, study shows (CBC)
·         Black Canadians feel their employers are making headway in eradicating anti-Black racism (KPMG)
·         Remembering the fatal 1999 OC Transpo shootings: 'I only wish I got to know him better' (Ottawa Citizen) 
·         Federal court certifies $1.1B class action against RCMP over alleged bullying, harassment (CBC)
·         Canadian Human Rights Commission
·         Twenty per cent of Canadians experienced increased workplace conflict or aggression (LifeWorks, now TELUS Health)
Learn more and listen to the full interviews with the guests here.

Artificial intelligence has taken the world by storm.  Its ability to churn out research, generate reports, and create stunning images – all at lightning speed – has generated both excitement and deep anxiety.  The impact of AI has already been enormous and the nonprofit world is no exception.  With the sector notoriously slow when it comes to investing in technology, the question remains: Will nonprofits embrace these revolutionary new tools or be left in the dust of this whirlwind of change? 
 
Meet Our Guests in Order of Appearance  
Brendan Howe, CEO and Founder, Techify Alexandra Samuel, Technology Journalist and Author Meena Das, Founder, Namaste Data Beth Kanter, International Nonprofit Thought Leader and Author Jason Shim, Chief Digital Officer, Canadian Centre for Nonprofit Digital Resilience Dan Kershaw, Executive Director, Furniture Bank Charles Buchanan, CEO and Founder, Technology Helps This episode of Charity Village Connects is brought to you by the RISE Program. Funded by Immigration, Refugees & Citizenship Canada, this free, self-guided and fully virtual training program is available to all charities and nonprofits looking to leverage user-centric design to update, enhance or add to their services. Visit riseprogram.ca to learn more, register and begin your user-centric design journey today.  
About your Host 
Mary Barroll, president of CharityVillage, is an online business executive and lawyer with a background in media, technology and IP law. A former CBC journalist and independent TV producer, in 2013 she was appointed General Counsel & VP Media Affairs at CharityVillage.com, Canada’s largest job portal for charities and not-for-profits in Canada, and then President in 2021. Mary is also President of sister company, TalentEgg.ca, Canada’s No.1, award-winning job board and online career resource that connects top employers with top students and grads. 
CharityVillage Resources from this Episode 
CharityVillage eLearning: Digital Transformation Additional Resources from this Episode 
We've gathered the resources from this episode into one helpful list: 
“We can’t refuse to look at artificial intelligence until it passes us by”: a new survey finds that most charities don’t understand how they could use artificial intelligence (Future of Good) Weekly Report: Artificial Intelligence (Charity Insights Canada Project) KPMG in Canada Generative AI Adoption Index ChatGPT The Smart Nonprofit: Staying Human-Centred in an Automated World by Beth Kanter How we created AI photos of poverty without harming those we seek to help (Furniture Bank)  The Picture Isn’t Real, The Reality Is (Furniture Bank) An eating disorders chatbot offered dieting advice, raising fears about AI in health (NPR) Microsoft pulls article recommending Ottawa Food Bank to tourists (CBC) KFC apologises after German Kristallnacht promotion (BBC) Journalist says he had a creepy encounter with new tech that left him unable to sleep (CNN) Canadian AI pioneer brings plea to U.S. Congress: Pass a law now (CBC) AI could lead to extinction, experts warn (BBC) We Got Social Media Wrong. Can We Get AI Right? By Alexandra Samuel (JSTOR) Why Furniture Bank Has a Responsible AI Manifesto (Furniture Bank) 8 Steps Nonprofits Can Take to Adopt AI Responsibly by Beth Kanter, Allison Fine & Philip Deng (Stanford Social Innovation Review) Learn more and listen to the full interviews with the guests here. 

On November 29, at the CharityVillage Conference & Awards, we announced this year’s winners in a variety of categories, including fundraising, workplace mental health, and diversity, equity and inclusion, as well as outstanding individual impact. Just in time for the holidays, we’re excited to introduce you to some of our 2023 award winners. Join us to celebrate exceptional achievements in the Canadian nonprofit sector in this episode of CharityVillage Connects!
Meet Our Guests
Shannon Caskey, Director of Development, The Darling Home for Kids - Best Fundraising ProfessionalLorenda Calvert, Programs Manager, BC Museums Association - Best Nonprofit Employer - Workplace Mental Health (Under 20 Staff)Ambreen Ahmad, Managing Director, Metro Toronto Movement for Literacy - Best Technological Innovation (Under 20 Staff)Jared Ross, Board President, Metro Toronto Movement for Literacy – Best Technological Innovation (Under 20 Staff)Lais Gomes, Volunteer Manager, Access Pro Bono Society of BC - Best Volunteer Management ProfessionalKat Vriesema-Magnuson, Director of Experiential Learning Programs, Fresh Roots Urban Farm Society – Best Nonprofit Employer - Youth Advancement (Under 20 Staff)Irene Duah-Kessie, Founder and Executive Director, Rise in STEM – Best Individual Contribution to Advancing Youth in the WorkplaceTaya Rtichsheva, Executive Director, U Multicultural Channel – Most Outstanding Impact - StaffCecilia Ching Yee Leung, Volunteer, Chinese Community Policing Centre – Most Outstanding Impact - VolunteerMisha Goforth, Manager of Social Research & Development, Pride at Work Canada / Fierté au travail Canada - Best Nonprofit Employer - Diversity, Equity & Inclusion (Under 20 Staff)Tammy Webster, Director of Equity, Let’s Talk Science - Best Volunteer Program (20+ Staff)Isabel Deslauriers, Director of Youth & Volunteer Experience, Let’s Talk Science – Best Volunteer Program (20+ Staff)About your Host
Mary Barroll, president of CharityVillage, is an online business executive and lawyer with a background in media, technology and IP law. A former CBC journalist and TV producer, in 2013 she was appointed General Counsel & VP Media Affairs at CharityVillage.com, Canada’s largest job portal for charities and not for profits in Canada, and then President in 2021. Mary is also President of sister company, TalentEgg.ca, Canada’s No.1, award-winning job board and online career resource that connects top employers with top students and grads.
Additional Resources from this Episode
We've gathered the resources from this episode into one helpful list:
CharityVillage Conference & AwardsFull list of all CharityVillage 2023 Award Winners and FinalistsLearn more and listen to the full interviews with the guests here.
 

In this episode of CharityVillage Connects, we take a hard look at the evolving nature of philanthropy and the changing role of foundations in Canada, both public and private, and how they collectively manage over $120 billion in assets. Recent research shows that many Canadians – including those within the sector itself – do not really understand how charitable foundations work, how many billions in assets they are sitting on, and how decisions are made as to who does – and doesn’t – get funding. Is it time for a shakeup in how we approach philanthropy in Canada? Tune into CharityVillage Connects to find out.
Meet Our Guests in Order of Appearance 
John Hallward, Founder, GIV3Andrew Chunilall, CEO, Community Foundations of CanadaJean-Marc Mangin, President & CEO, Philanthropic Foundations of CanadaMark Blumberg, Lawyer, Blumbergs Professional CorporationPaulette Senior, CEO and President, Canadian Women’s Foundation Liz Liske, Director, Arctic Funders CollaborativeDr. Bruce Lourie, President, Ivey FoundationAbout your Host
Mary Barroll, president of CharityVillage, is an online business executive and lawyer with a background in media, technology, and IP law. A former CBC journalist and independent TV producer, in 2013 she was appointed General Counsel & VP Media Affairs at CharityVillage.com, Canada’s largest job portal for charities and not-for-profits in Canada, and then President in 2021. Mary is also President of sister company, TalentEgg.ca, Canada’s No.1, award-winning job board and online career resource that connects top employers with top students and grads.
CharityVillage Resources from this Episode
CharityVillage Connects: Nonprofit Leadership: It’s all about trustCharityVillage Connects: How Bill S-216 could transform the nonprofit sector foreverCharityVillage Connects: Diversity, Equity & Inclusion in Canada’s nonprofit sectorAdditional Resources from this Episode
We've gathered the resources from this episode into one helpful list:
Decolonizing Wealth, Second Edition: Indigenous Wisdom to Heal Divides and Restore Balance by Edgar VillanuevaCanadian Foundation Facts (Philanthropic Foundations of Canada)Canadians’ Opinions about Government and the Charitable Sector (Sector3Insights)New disbursement quota is now law and in force – what you need to know (Philanthropic Foundations of Canada)New Qualifying Disbursement Rules and Directed Donations Anti-Avoidance Provisions Complicate Charity Regulation (Mark Blumberg)How much did the largest Canadian private foundations spend in 2021? (Mark Blumberg)More than 2%: A vision for feminist philanthropy (Paulette Senior for The Philanthropist)‘We don’t have a word for philanthropy’ (The Philanthropist)Ivey Foundation to wind up, granting $100 million endowment in 5 yearsMcConnell commits $30M in capital transfers to Indigenous-led foundationsIf charities want to see a vibrant future, they should spend more of their assets today (Globe & Mail)
Learn more and listen to the full interviews with the guests here.

A perfect storm is threatening the very foundation of Canada’s nonprofit sector. A severe shortage of volunteers has led to the cancellation and suspension of critical programming and services across Canada and, in some cases, the closure of entire organizations. In this episode of CharityVillage Connects, we explore why so many volunteers simply didn’t return post-pandemic, how current trends are impacting volunteerism in Canada, and what organizations can do to recruit new volunteers and retain those they already have. Can this looming crisis be averted? Hear sector experts weigh in on this critical issue in our latest episode.
Meet Our Guests in Order of Appearance 
·         Megan Conway, President and CEO, Volunteer Canada
·         Heather Johnson, President, Professional Association of Volunteer Leaders – Ontario (PAVRO)
·         Lisa Mort-Putland, Executive Director, Volunteer Victoria
·         Raaj Chatterjee, Co-Founder and CEO, Meaningful Work
·         Lori Gotlieb, Volunteer Management Consultant, Lori Gotlieb Consulting

About your Host
Mary Barroll, president of CharityVillage, is an online business executive and lawyer with a background in media, technology and IP law. A former CBC journalist and independent TV producer, in 2013 she was appointed General Counsel & VP Media Affairs at CharityVillage.com, Canada’s largest job portal for charities and not for profits in Canada, and then President in 2021. Mary is also President of sister company, TalentEgg.ca, Canada’s No.1, award-winning job board and online career resource that connects top employers with top students and grads.
CharityVillage Resources from this Episode
·         CharityVillage eLearning: Virtual Volunteering
·         CharityVillage eLearning: Volunteer Engagement
·         Checklist for Writing Effective Volunteer Postings
·         Post a free volunteer listing on CharityVillage
·         Search for volunteer opportunities on CharityVillage
Additional Resources from this Episode
We've gathered the resources from this episode into one helpful list:
·         Critical lack of volunteers putting Canadian non-profit services at risk: Volunteer Canada (CBC)
·         B.C. outreach organizations are struggling to meet demand (CBC)
·         2022 State of the Sector During Uncertain Times (ONN) [Volunteers Are Not Returning, page 9] 
·         National Action Strategy for Volunteerism (Volunteer Canada)
·         Canadian Survey of Business Conditions, Fourth Quarter 2022 (Statistics Canada)
·         Senior Volunteering Project: The Impact of COVID and Pandemic Precautions on Senior Volunteers (Volunteer Victoria)
·         What Trends Will Impact Nonprofits and Charities in the First Quarter of 2023? (Imagine Canada)
·         Let’s talk about the problems with volunteering (The Philanthropist)
·         Virtual Volunteering (Volunteer Canada)
·         Survey on Volunteer Recruitment (Carleton University) (June 2023)
Learn more and listen to the full interviews with the guests here.

Buffeted on all sides from seemingly endless waves of controversies and challenges, nonprofit leadership in Canada finds itself increasingly under the microscope. Public trust in the sector has reached new lows in recent years, and, with donations in decline and as the sector grapples with issues around transparency, accountability, and the lack of diversity at the highest levels, we’re asking: Is it time for a leadership refresh in the nonprofit sector? Tune into CharityVillage Connects to find out. Meet Our Guests in Order of Appearance 
Bruce MacLellan, CEO, Proof StrategiesSteven Ayer, CEO, Common Good StrategiesMatt Fullbrook, Founder, Fullbrook Board EffectivenessJessie Williams, Director of Business Development and Communications, New Relationship TrustTrish Mandewo, President and CEO, Synergy Executive & BoardsPaulette Senior, CEO and President, Canadian Women’s FoundationDr. Wendy Cukier, Founder, Diversity InstituteMark Blumberg, Lawyer, Blumbergs Professional Corporation John Hallward, Founder, GIV3
About your Host
Mary Barroll, president of CharityVillage, is an online business executive and lawyer with a background in media, technology and IP law. A former CBC journalist and independent TV producer, in 2013 she was appointed General Counsel & VP Media Affairs at CharityVillage.com, Canada’s largest job portal for charities and not for profits in Canada, and then President in 2021. Mary is also President of sister company, TalentEgg.ca, Canada’s No.1, award-winning job board and online career resource that connects top employers with top students and grads.
CharityVillage Resources from this Episode
Confidence in charity leaders has fallen sharply over the last two decades: What does this mean for the sector? (June 2021)CharityVillage Connects: Diversity, Equity & Inclusion in Canada’s Nonprofit Sector (January 2023)CharityVillage Connects: A Home in Government for the Nonprofit Sector (October 2023)
Additional Resources from this Episode
We've gathered the resources from this episode into one helpful list:
CanTrust Index by Proof StrategiesA Better Canada Report by Environics InstituteEdelman Trust Barometer Special Report: Business and Racial Justice in Canada (2021)Ontario Nonprofit Network’s Decent Work for Women InitiativeThe 50-30 Challenge Era of uncertainty: How leaders in Canada’s non-profit sector are preparing for 2023 (The Philanthropist)The Foundation for Black Communities Awarded Stewardship of $200-Million Black-Led Philanthropic Endowment Fund by Federal Government (Feb 2023)Learn more and listen to the full interviews with the guests here.