10 episodes

We believe that everyone should be invested in the customer journey. Chicago has a very strong group of organizations that believe this as well, and that’s why we decided to create this podcast.


We want to highlight how different roles within a company all build upon one another, creating a strong, cohesive customer journey. To do this, we’re focusing on three key objectives. The first is starting this blog and podcast for professionals invested in the customer journey in mind. We want to deliver relevant content to you.

Chicago Customer Success Podcast Joe Huber

    • Business
    • 5.0, 6 Ratings

We believe that everyone should be invested in the customer journey. Chicago has a very strong group of organizations that believe this as well, and that’s why we decided to create this podcast.


We want to highlight how different roles within a company all build upon one another, creating a strong, cohesive customer journey. To do this, we’re focusing on three key objectives. The first is starting this blog and podcast for professionals invested in the customer journey in mind. We want to deliver relevant content to you.

Customer Reviews

5.0 out of 5
6 Ratings

6 Ratings

JMDole ,

Customer Outcomes

Great thought leadership on putting the customer’s outcomes first, and the role Customer Success Managers have in focusing an organization on it with storytelling.

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