Chris Gherardini on the role of data in ERP and CRM Systems Data Driven

In this episode Frank and Andy have a chat with Chris Gherardini on the role of data in ERP and CRM Systems.
Transcript00:00:00 BAILey 
Hello and welcome to data driven, the podcast where we explore the emerging fields of data science, machine learning and artificial intelligence. In this episode, Frank and Andy speak to Chris Gardini about the role data plays in ERP and CRM systems. 
00:00:17 Frank 
Hello and welcome back to data driven. The podcast where we explore the emerging fields of data science, machine learning and artificial intelligence. If you like to think of data as the new oil, then you can think of us like Car Talk because we focus on where the rubber meets the road. Although there's not much of a road trip usually on this virtual road trip. 
00:00:37 Frank 
Is Andy Leonard? How's it going, Andy? 
00:00:40 Andy 
Hey Frank, it's going really well. How are you doing? 
00:00:43 Frank 
I'm doing alright, you know, with the exception I might have to buy a new desktop computer. 
00:00:48 Andy 
Ah, I have not. 
00:00:49 Frank 
Possibly, or power supply. Literally. We were on this call and all of a sudden everything froze and I was like Oh well, blue screen. Big deal. 
00:00:59 Frank 
And then when I went to power it back on. 
00:01:03 Frank 
It just kept keeps beeping so I'm like oh, fee something something hard so I'm going to have to do some search engine work and possibly get a new power supply or something. 
00:01:06 Andy 
Codes. 
00:01:13 Frank 
Fortunately, micro center. 
00:01:14 Andy 
Everything is. 
00:01:17 Andy 
Go ahead. 
00:01:17 Andy 
 
00:01:17 Andy 
I've gotta say Frank, everything is figure out able right? 
00:01:21 Frank 
Everything is figure out able because of my experience with clear DB and all sorts of other drama. I have multiple backups of just about everything it if if you know so it's it's. It'll be an inconvenience, not a tragedy. 
00:01:32 Andy 
Outstanding. 
00:01:37 Frank 
But every opportunity to come back from a complete backup failure is an opportunity to learn. 
00:01:47 Frank 
And, uhm, Speaking of opportunity, it's really good timing that this guest is here because I as folks know I work at the Microsoft Technology Center in Reston and recently. 
00:02:00 Frank 
There was a, uh, someone we were on this engagement and it was very heavy into dynamics and uh, dynamics is one of those things. I haven't really looked into Andy and I have been experimenting with power apps and power platform, mostly to kind of help automate a lot of our content. 
00:02:21 Frank 
Production. 
00:02:22 Chris 
This is crucial as we. 
00:02:24 Frank 
Continue to put the final touches on our secret project, but this guest here is an expert in dynamics as well as various ERP solutions. 
00:02:36 Frank 
And he's from Saint Louis, and his name is Christian. I'm really blowing this intro here. His name is Cristiano Gardeny. Did I pronounce that right? 
00:02:48 Chris 
Cristiano Guardian yeah, he pulled our sounded out there so. 
00:02:48 Frank 
OK good good. 
00:02:51 Frank 
He did fine, got it. Sorry about that. He's the president and owner of Turnkey Technologies and they are a Microsoft partner. I...