Coaches Corner: Creating Raving Fans �‪�‬ Shared Practices | Your Dental Roadmap through Practice Ownership

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Richard and Caitlin talk about the book Raving Fans: A Revolutionary Approach to Customer Service by Ken Blanchard and Sheldon Bowles. We also learn how to communicate your vision in one sentence, getting your team onboard, and empathizing with your upset patients despite what they may be saying.
 
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