Collaborative Design & Software First Organizations with Scott Prugh Innovation and the Digital Enterprise

Creating the right culture for an organization is difficult even when there isn’t a global pandemic affecting business. It can take years for a company to hit its cultural stride. Scott Prugh, Chief Architect and SVP of Software Engineering at CSG, is our guest this week and talks to Patrick and Shelli about how to create software-first companies and how to use incident reports to spur learning and growth.