Communication Lessons from 911 Dispatcher Krystal Ludgate: keep calm, be real, and prioritize next steps in intense times Lead with Grace, The Podcast

Long-time 911 Dispatcher Krystal Ludgate shares the story behind her life's work as a reliable voice we turn to in our community in intense times. We talk communication strategies, mindsets to deal with stress and negativity, as well as a practical method to "dispatch" during life's problematic moments. This cheerleader for first responders explains the importance of encouragement, being real, and getting space to regroup.