100 episodes

Community Signal is a weekly podcast for online community professionals, hosted by industry veteran Patrick O’Keefe. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is set of tools. Community is a strategy you apply to those tools. Marketing brings new customers. Community helps you keep them.

Community Signal Patrick O'Keefe

    • Management
    • 4.9, 12 Ratings

Community Signal is a weekly podcast for online community professionals, hosted by industry veteran Patrick O’Keefe. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is set of tools. Community is a strategy you apply to those tools. Marketing brings new customers. Community helps you keep them.

    How HER Puts Its LGBTQ+ Community’s Safety First

    How HER Puts Its LGBTQ+ Community’s Safety First

    HER’s head of community discusses the changes made to help community members stay connected during the pandemic. She also shares tools and policies that keep members safe from scams and persecution because of their sexual identity or gender orientation.

    • 37 min
    Ambassador Programs, Empathy Programs, and Random Coffees Can Build Thriving Communities

    Ambassador Programs, Empathy Programs, and Random Coffees Can Build Thriving Communities

    Nicholas Tolstoshev is talking programs. Brand representative programs, ambassador programs, and empathy programs. empathy programs, where you help your coworkers see things from the eyes of your members and customers.

    • 42 min
    Managing Communities of IT Pros and MMORPG Players

    Managing Communities of IT Pros and MMORPG Players

    Every community has its own shared language and for the Spiceworks community, that shared language revolves around IT.

    • 44 min
    How Online Communities are Responding to Coronavirus COVID-19

    How Online Communities are Responding to Coronavirus COVID-19

    As coronavirus COVID-19 impacts online communities, the work of maintaining our communities as sources of helpful and reliable information is more important than ever.

    • 29 min
    When Your First Day as an Online Community Manager is Your First Day at a Computer

    When Your First Day as an Online Community Manager is Your First Day at a Computer

    John Coate, an early community manager, had no knowledge of the tools available when he first started at The WELL. In fact, he says that his first day on the job was the first day that he sat down in front of a computer!

    • 57 min
    LEGO IDEAS and the Building Blocks of a Successful Crowdsourcing Community

    LEGO IDEAS and the Building Blocks of a Successful Crowdsourcing Community

    Every company has the challenge of managing how to respond to customer feedback. But what if you’re managing a crowdsourcing community and actively asking people for their ideas and feedback?

    • 40 min

Customer Reviews

4.9 out of 5
12 Ratings

12 Ratings

Autumn Shultz ,

A must-join community

I love this podcast and would definitely recommend it to anyone looking to learn more about cultivating a community with their marketing tactics. Every single episode is filled with actionable tips and insights, so you can't go wrong in choosing one!

Nicknametaken8976289465 ,

Awesome podcast

Lots of great interviews with online community managers. Come away from every episode with new ideas

Mindy Jensen ,

I've learned SO much through this podcast!

I have learned so much through this podcast. Fantastic sound quality and amazing content. Patrick knows his stuff, no awkward pauses as the host tries to come up with a question, the conversation just flows freely, and you can tell he really loves what he does. Thanks for being awesome, Patrick!

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