Connecting Regional Care with Chitrakshi Jaitly from Respect Aged Care

In the next episode of The Care Exchange, April De Silva sits down with Chitrakshi Jaitly, Roaming General Manager at Respect Aged Care, to unpack a challenge many aged care services quietly live with every day: disconnected systems.

Incident reporting in one platform. Clinical notes in another. Complaints, audits, and compliance spread across tools that don’t talk to each other.

Drawing on her experience across both regional and metro aged care, Chitrakshi shares practical, on-the-ground insights into why interoperability matters -  and how technology should support, not replace, the compassion at the heart of aged care.