Continuous Improvement When Lives Are on the Line with Jennifer Katongole

Jennifer Katongole is a continuous improvement coach and facilitator based in Kampala, Uganda, working with Medical Teams International. With over 15 years in the nonprofit sector across Africa and the United States, Jennifer blends Lean and Kata thinking with facilitation to help teams break down silos, focus on what matters most, and deliver life-saving care in even the toughest environments.

Through the teams she coaches, Medical Teams International has found practical ways to reach hard to access communities. From using donkeys to deliver nutrition supplies to remote villages, to redesigning blood donation systems in refugee camps, these improvements expand access, strengthen health systems, and save lives.

• Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
• CME credit is available for up to 3 years after the stated release date

Contact CEOD@bmhcc.org if you have any questions about claiming credit.