8 episodes

The BSCAI podcast series, Contracting Conversations, will present new ideas, solutions, and tips for contract cleaning and facility services. Each episode will interview a different business owner, entrepreneur, industry leader, or subject-matter expert on relevant topics and current events. Topics in this series will cover the industry’s pandemic response, as well as industry dynamics impacting contractors, customer insights, company culture, business growth, leadership, professional development, and many more.

We look forward to sharing these thoughts and insights with you!

BSCAI BSCAI

    • Business
    • 5.0, 8 Ratings

The BSCAI podcast series, Contracting Conversations, will present new ideas, solutions, and tips for contract cleaning and facility services. Each episode will interview a different business owner, entrepreneur, industry leader, or subject-matter expert on relevant topics and current events. Topics in this series will cover the industry’s pandemic response, as well as industry dynamics impacting contractors, customer insights, company culture, business growth, leadership, professional development, and many more.

We look forward to sharing these thoughts and insights with you!

    BSCAI Member Advisory Builds Relationships for Life

    BSCAI Member Advisory Builds Relationships for Life

    In this episode of Contracting Conversations, we sit down with Robert Stewart, CBSE, the BSCAI Director of Member Advisory. We discuss BSCAI’s newly invigorated Member Advisory program which aims to bridge the gap between mentor and mentees, and bring together peer groups to discuss issues they’re all facing.

    In this episode you will hear:
    • Information about the main programs of the BSCAI Member Advisory; including peer groups and mentor/mentee relationships
    • Requirements for being involved in the program
    • History of the BSCAI Member Advisory program
    • The benefits of joining a peer group
    • The benefits of mentoring and/or being mentored

    • 22 min
    The Benefits of Ongoing Education for Your Staff

    The Benefits of Ongoing Education for Your Staff

    In this episode of Contracting Conversations, we sit down with Michael Diamond, CBSE, owner and managing partner of Connecticut-based AffinEco LLC. We discuss his company’s involvement in the Certified Site Supervisor certificate program by BSCAI. The CSS is specifically designed to elevate on-site supervisors and members of the leadership team. Modules for this include in-depth looks at management and training, as well as best cleaning practices.

    Diamond’s company has put more than 30 people through the training. Especially I light of COVID-19, it’s been a great tool to help employees learn best practices from both a company and an industry perspective.

    In this episode, you will hear:
    • Specific components of the CSS educational program
    • Why Diamond and his company opted to look into the certificate
    • Why education is an important aspect of leadership
    • How CSS relates directly to COVID-19

    • 18 min
    Human Resources and COVID-19: What BSCs Need to Be Doing Right Now

    Human Resources and COVID-19: What BSCs Need to Be Doing Right Now

    In this episode of Contracting Conversations, we sit down with Claudia St. John, the president of Affinity HR—and official partner of BSCAI. An expert on everything human resources, St. John discusses some of the biggest questions weighing on BSCs in light of COVID-19.

    In this episode, you will hear:
    • How BSCs are dealing with worker’s comp issues in light of COVID-19
    • The importance of proper training and protection
    • Why it’s critical to record processes and communications with employees
    • The impact of PPP loans and employment
    • The future of human resources issues due to the impact of COVID-19

    • 48 min
    COVID-19 Reopening: What One BSC is Doing to Get his Clients Back in Business

    COVID-19 Reopening: What One BSC is Doing to Get his Clients Back in Business

    As more states and communities begin reopening for business, it’s leaving many wondering what they can do to keep everyone healthy. For many, cleanliness is top of mind. Jerry Flug Jr., executive vice president and owner of Davis Professional Services, has taken a unique approach to help his clients prepare their spaces for reopening and helping them establish new processes going forward.

    In this episode, you will hear:
    • Tactics to help clients reopen their businesses
    • How to lean on other community leaders and business owners to package services together as a one-stop-shop
    • Understanding how to keep your clients and your staff safe
    • What the coronavirus can tell BSCs about cleaning schedules in the future

    • 24 min
    How One BSC Tackled COVID-19 In the Eye of the Storm

    How One BSC Tackled COVID-19 In the Eye of the Storm

    In this episode of Contracting Conversations, we sit down with Terell Weg, CBSE. Her company MSWN, Inc., is based in Washington State, and area was the first in the U.S. to experience a widespread outbreak of COVID-19. For Weg, it was an unsettling experience, but she and her team rose to the challenge.

    In this episode, you will hear:
    - What it was like in the onset of COVID-19 in, what was at the time, the area hardest hit by COVID-19
    - Understanding the struggle of obtaining PPE
    - Lessons learned when it comes to leading during crisis
    - The importance of safety in the workplace
    - How having a wide support system of BSCs was reassuring during uncertain times

    • 30 min
    The Science of Cleaning and the Impact of COVID-19

    The Science of Cleaning and the Impact of COVID-19

    In the latest episode of BSCAI’s podcast Contracting Conversations, we sit down with Dr. Eugene Cole, an expert in the ecology and cleanliness of indoor and work environments. He explains to us how understanding how viruses work and thrive will help BSCs refine their cleaning schedules, and how people overall are now acutely aware of the hygiene of their environment.

    In this episode, you will hear:

    - A breakdown of what makes a coronavirus, and how COVID-19 fares among them.
    - The difference between a pandemic and an outbreak.
    - The difference between cleaning and disinfecting.
    - How COVID-19 will change the way we view more common illnesses.
    -- Specifically, how will our COVID-19 response affect the way we view the flu.
    - The impact COVID-19 will have on practices and building service contractors in general.
    -- Understanding types/frequency of cleaning and how they might change.
    -- The importance of education and training with workers.
    -- Reevaluating procurement of PPE and types of disinfectant.
    - Some findings for Dr. Cole’s research in a public school system, and reexamining the cleaning schedule to reduce absenteeism.
    - Cleaning for specific environments: Health care facilities versus other types of buildings.

    For additional resources related to COVID-19, please visit www.bscai.org/covid-19.

    • 41 min

Customer Reviews

5.0 out of 5
8 Ratings

8 Ratings

MJDB44 ,

Chef’s kiss

This is the janitorial podcast I have been waiting for! If you’re looking for quality information about how the pandemic is affecting cleaning contractors, you’ll be delighted by host Katie Jacobson and her skillful interviewing. Three thumbs up!

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