Cracking the Communication Code at Your Workplace Find Your Niche: A Career Podcast

Communication in the workplace often comes with its code. Meetings full of acronyms and infuriating jargon can irritate even the most dedicated employees. Still, communication is one of the most important soft skills to develop if you are going to advance in your career.
Effective Communication in the Workplace
Whether your job is customer-facing or behind the scenes, chances are you have to deal with people in your day-to-day role. On today’s episode of Find Your Niche: A Career Podcast, Career Coach Lori Cole delves into workplace communication. The show’s topics include:

• The art of active listening
• Mastering your non-verbal cues
• Zoom meeting tips
• Email etiquette

Beyond discussing these valuable communication tools, Cole also speaks with Abby Runk, Client Success Manager (Public Sector) with WalkMe, about:

• How she managed her career transition from educator to media specialist to customer success (and now client success) manager.
• What challenges she faced, and how she overcame them in her career transition.
• The role she sees AI playing in managing customer success.
• What advice she has for others looking to break into customer success.

Enjoy the full episode to learn the keys to effective communication in the workplace, and subscribe to Find Your Niche: A Career Podcast for more advice to help your professional life flourish. You can also view additional content on our YouTube channel.