61 episodes
Creating the World's Best Client Experience Alison Katschkowsky
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- Business
What really goes into a Client Experience?
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!
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The Real Story of the Messy Middle Entrepreneur with Kelsey Silver
Kelsey Silver, an operational strategist for neurodivergent entrepreneurs, shares insights on supporting individuals with unique brain wiring in building successful businesses.
She explains the challenges faced by neurodivergent entrepreneurs and the importance of creating customized systems to enable their success. Kelsey provides practical advice on overcoming operational roadblocks and emphasizes the significance of adapting business structures to align with individual neurodivergent profiles.
So we encourage you to embrace your individuality, seek tailored support, and evolve your businesses authentically.
HIGHLIGHTS:
03:04 Understanding Neurodivergence
08:25 Challenges in Building a Business
12:33 Overcoming Decision Fatigue
18:58 Identifying Roadblocks
22:07 Client Success Stories
25:26 VIP Days and Individual Attention
29:09 Challenges Faced in Business
39:33 Actionable Strategies for Neurodivergent Entrepreneurs
SPONSOR:
Cellev8
Discount code: THEALISONK2024
PODCAST WEBSITE & LINKS:
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EXPLORE OUR RETREATS HERE!
INNOVATE & GROW for Business and Coaching Leaders
INNOVATION AVENUE: Fitness and Self-Care Revolution
JOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-Care
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3 Key Thoughts Around Selling Retreats and Events in Your Business
Explore the transformative potential of retreats, emphasizing the value for customers and effective sales strategies. I address common fears and misconceptions I hear from business owner, and highlighting the importance of confidence in the unique value of retreats.
It's important to focus on understanding audience needs, embodying ideal client traits, and creating authentic offerings. Encourage embracing retreats' power, challenging limiting beliefs, and approaching sales with confidence and alignment for meaningful client transformations.
SPONSOR:
Cellev8
Discount code: THEALISONK2024
PODCAST WEBSITE & LINKS:
Check out the ULTIMATE PODCASTS
Get Your Mini Retreat Playbook HERE
EMAIL ME
VISIT MY Website
FIND ME on Facebook
FOLLOW ME on Twitter
FOLLOW ME on Instagram
EXPLORE OUR RETREATS HERE!
INNOVATE & GROW for Business and Coaching Leaders
INNOVATION AVENUE: Fitness and Self-Care Revolution
JOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-Care
ANDROID USERS leave a REVIEW on PODCHASER
APPLE USERS leave a REVIEW on APPLE PODCASTS -
All the Things About Branded Events with Jenna Nelson
My guest, Jenna Nelson and I delve into the significance of events and retreats in enhancing customer value and driving transformation. We discuss the importance of hosting unique, branded events to stand out in a competitive market, highlighting the benefits of in-person connections and showcasing brand expertise.
Jenna shares her expertise in corporate events, emphasizing the impact of tailored experiences in boosting industry presence and revenue. We explore the post-pandemic event landscape, including hybrid models combining virtual and in-person elements. The conversation highlights the value of event marketing for businesses of all sizes, offering strategies to overcome challenges and leverage events for growth.
If you've never had an event for your business, you'll want to take a listen to this episode.
Jenna is offering a BRAND AUDIT freebie and you can get it HERE!
HIGHLIGHTS:
5:00 Overcoming Tricky Thoughts
9:21 The Power of Smaller Size Events
12:26 Importance of In-Person Connection
13:59 The Rise of Hybrid Business Model
25:20 Challenges for Business Owners
30:22 Success Story: Small Trade Show Growth
CONNECT WITH JENNA
Website
Facebook
Instagram
Linkedin
SPONSOR:
Cellev8
Discount code: THEALISONK2024
PODCAST WEBSITE & LINKS:
Check out the ULTIMATE PODCASTS
Get Your Mini Retreat Playbook HERE
EMAIL ME
VISIT MY Website
FIND ME on Facebook
FOLLOW ME on Twitter
FOLLOW ME on Instagram
EXPLORE OUR RETREATS HERE!
INNOVATE & GROW for Business and Coaching Leaders
INNOVATION AVENUE: Fitness and Self-Care Revolution
JOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-Care
a href="https://www.podchaser.com/podcasts/the-ultimate-journey-of-self-c-1259530"... -
An Inside Look at the Path to Profit
Today on Creating the World's Best Client Experiences, I share insights into the path to profit and the evolving landscape of consumer behavior. As business owners, we must focus on delivering exceptional experiences to our clients, surpassing expectations, and offering unique value propositions.
The hybrid business model, combining in-person and online services, is crucial for future success. By monetizing personal brands and prioritizing client needs, we can achieve sustainable growth and resonate with our target audience.
CLICK HERE and join us at THE PATH TO PROFIT Summit!
SPONSOR:
Cellev8
Discount code: THEALISONK2024
PODCAST WEBSITE & LINKS:
Check out the ULTIMATE PODCASTS
Get Your Mini Retreat Playbook HERE
EMAIL ME
VISIT MY Website
FIND ME on Facebook
FOLLOW ME on Twitter
FOLLOW ME on Instagram
EXPLORE OUR RETREATS HERE!
INNOVATE & GROW for Business and Coaching Leaders
INNOVATION AVENUE: Fitness and Self-Care Revolution
JOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-Care
ANDROID USERS leave a REVIEW on PODCHASER
APPLE USERS leave a REVIEW on APPLE PODCASTS -
Quizzing Yourself in Business with Catharine O'Leary
In this episode, I explore how Catherine O'Leary, the Quiz Queen, leverages quizzes to design engaging client experiences and drive lead generation. Drawing from her market research background, Catherine emphasizes the value of asking the right questions to understand consumer needs.
She shares success stories of using quizzes to enhance client engagement and marketing strategies. By integrating quizzes as a key element of a business strategy, Catherine shows how businesses can maximize this interactive tool for long-term success.
HIGHLIGHTS:
04:01 The Power of Quizzes in Client Experience Design
07:01 Overcoming Negative Stories Around Lead Generation
10:20 The Importance of Avoiding Jargon in Client Communication
21:10 Challenges in Attracting Ideal Clients through Quizzes
25:30 Strategies for Adopting Quizzes as a Core Business Strategy
29:32 The Manifestation Squad Retreat in Puerto Vallarta
SPONSOR:
Cellev8
Discount code: THEALISONK2024
CONNECT WITH CATHARINE:
Manifesting Squad
Quiz for my Biz
PODCAST WEBSITE & LINKS:
Check out the ULTIMATE PODCASTS
Get Your Mini Retreat Playbook HERE
EMAIL ME
VISIT MY Website
FIND ME on Facebook
FOLLOW ME on Twitter
FOLLOW ME on Instagram
EXPLORE OUR RETREATS HERE!
INNOVATE & GROW for Business and Coaching Leaders
INNOVATION AVENUE: Fitness and Self-Care Revolution
JOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-Care
ANDROID USERS leave a REVIEW on PODCHASER
APPLE USERS leave a REVIEW on APPLE PODCASTS -
Dialing Up Your Online Brand - More Takeaways from the Real Coaches Summit
Back from a live event to share more insights as a continuation from Episode 53 so be sure to listen to that one as well. In this episode I discuss the importance of creating unique client experiences in the business world and I can't emphasize enough the value of learning from experts in their field. It's time to adapt to changing consumer behavior, where buyers are more intentional and cautious.
Buyers buy from business owners that are relatable and authentic that connect with the audience genuinely. How do you do that? Share your real self, including struggles and challenges, to build trust and credibility.
Finally, get out to events this year and set intentions to connect with new people and offer help without expecting anything in return, following the "Go-Giver" philosophy of generosity.
MENTIONED IN EPISODE:
The Go-Giver book
SPONSOR:
Cellev8
Discount code: THEALISONK2024
PODCAST WEBSITE & LINKS:
Check out the ULTIMATE PODCASTS
Get Your Mini Retreat Playbook HERE
EMAIL ME
VISIT MY Website
FIND ME on Facebook
FOLLOW ME on Twitter
FOLLOW ME on Instagram
EXPLORE OUR RETREATS HERE!
INNOVATE & GROW for Business and Coaching Leaders
INNOVATION AVENUE: Fitness and Self-Care Revolution
JOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-Care
ANDROID USERS leave a REVIEW on PODCHASER
APPLE USERS leave a REVIEW on APPLE PODCASTS